Service Process Coordinator

As a Service Process Coordinator 4 at our company, you will be responsible for performing moderately complex and varied assignments with a focus on the quality of execution. You will work with limited supervision and may handle a wide range of products/services. Your technical and administrative expertise will be crucial as you apply specialized functional skills and basic knowledge to ensure the smooth operation of processes. You will need to have a good understanding of how your duties align with team members and other units to achieve the overall goals of the function. Additionally, you should be prepared to exchange moderately complex information with others and apply research and analytical skills to factual information. **Key Responsibilities:** - Prepare and maintain daily MIS. - Handle Vendors to ensure no disruption of card association process. - Work with minimal supervision by the immediate manager. - Be flexible to work extended hours during high volumes. - Open to working on weekends (Sat/ Sun) for the UAE region. - Take ownership of tasks with minimal supervision and be responsible for allocated work. **Qualifications:** - 0-2 years of relevant experience. - Knowledge in Cards flow (Debit / Credit) is preferred. - Proficiency with Microsoft Office - Excel / Word / PPT. - Credit card servicing/processing experience is preferred. - Good communication skills are preferred. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. You can also view Citi's EEO Policy Statement and the Know Your Rights poster for more information. (Note: Omitting the additional details of the company as it does not provide specific information related to the job role.),