Posted:3 months ago|
Platform:
Work from Office
Full Time
Key Responsibilities: [1, 2] Application Development: Develop and maintain ServiceNow applications and workflows using the App Engine platform. Business Requirement Analysis: Collaborate with stakeholders to understand business needs and translate them into technical solutions. Workflow Design: Design and implement efficient workflows and processes within ServiceNow. Scripting and Automation: Utilize scripting tools and ServiceNow functionality to automate tasks and processes. Testing and Quality Assurance: Conduct thorough testing and quality assurance to ensure the functionality and performance of applications. Troubleshooting and Support: Troubleshoot issues and provide technical support for ServiceNow applications. Documentation: Maintain clear and concise documentation for ServiceNow applications and workflows. Skills and Qualifications: ServiceNow Platform Knowledge: Strong understanding of the ServiceNow platform, its modules, and functionalities. Programming Skills: Proficiency in JavaScript and potentially other relevant programming languages. ITIL Framework Knowledge: Familiarity with ITIL frameworks and best practices. Problem-Solving Skills: Strong analytical and problem-solving skills to identify and resolve issues. Communication Skills: Ability to effectively communicate technical concepts to both technical and non-technical audiences. Experience: Relevant experience in software development, IT service management, or similar fields. Certifications: ServiceNow certifications (e.g., ServiceNow System Administrator, ServiceNow Developer) are often beneficial.
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