Posted:1 day ago|
Platform:
On-site
Full Time
In your new role, you'll be overseeing the delivery of excellent service to our customers through the delivery of one or more service management disciplines, such as incident, problem, change, configuration, capacity, availability or configuration management.
To succeed in this role, you'll need knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment, as well as knowledge and experience of operational principles.Atleast have 14years experience in incident or problem management and lead incident groups and manage incidents in an efficient manner amongst other technical areas
NatWest Group
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