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Service Manager - Community

5 - 7 years

5 - 7 Lacs

Delhi Delhi India

Posted:2 weeks ago| Platform: Foundit logo

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Skills Required

Content Creation Customer Relationship Management Service Management

Work Mode

On-site

Job Type

Full Time

Job Description

Content creation writing blog posts, articles, newsletters, communications materials, and material for social media channels. Customer relations the Community Manager is often responsible for customer support answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback forums such as Get Satisfaction pages. Analytics Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives.

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