Service Line Executive /Financial Counsellor - Noida

1 - 5 years

3 - 5 Lacs

Posted:5 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Build personalized relationships with customers - Point of Contact for customers

- works closely with Consultants to ensure customers are looked after seamlessly

- understands customer expectations through detailed dialogue;

- shares information transparently, offers the best options; coordinates with all related services;

- explains in detail the financial aspects; up-sells product when applicable;

- ensures extended service engagement post delivery services; vaccinations

Responsible for tracking & conversion of EDD.

Preferred candidate profile

- Thorough product and services knowledge, communicate the key differentials confidently.

- Strong computer skills - good knowledge of software; excel workbook.

- Ability to plan & execute work.

- Documentation accuracy - in data collation & update.

- Communicates in a convincing & empathic style; compelling written & oral communication

- Fluency in English and Regional language

- Persuasive interpersonal skills ; intuitively understands customers and enjoys assisting them

- Demonstrated leadership potential; ability to collaborate with and influence colleagues

- Results oriented and able to work in a fast-paced environment

- Sharp eye for detail; proactively completes tasks and activities

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Rhea Healthcare

Healthcare Technology

N/A

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