2 - 7 years
1 - 4 Lacs
Posted:2 weeks ago|
Platform:
Work from Office
Full Time
-Generation of Service Business
- Customer Satisfaction
- Reduction of Warranty Cost
- Training customers
- operators & Dealer technicians
1. Supporting the service business by generation of sales of genuine spares
2. Working as per contracts GMC / PMC / CMC schedules
3. Installing, troubleshooting & repairing Material Handling equipment.
1. Visiting the customers for attending to technical jobs viz., repairs, refurbishing etc.
2. Ensuring customer satisfaction by fast response and quick service (minimum lead time) for long-term relationships.
1. Salvaging thespare parts, understand recurring problems of the products, replacement of spares at customers site and sending back items under warranty to HO for proper accounting and documentation •
1.Providing training to customers operators about upkeepment, maintenance and safety of the equipment purchased by the customers
2. Educating and recommending to the customers on new products of the division
3. Providing remote technical assistance to dealer technicians on need basis Note: The incumbent-
1. Would be required to travel extensively as per job requirement
2. Should possess a valid two-wheeler driving license
- Communication Skills
- Knowledge of the products of the Division
Godrej & Boyce (G&B)
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