Service Executive

Company Description

Loyaltri is a modern and comprehensive HRMS platform designed to simplify HR operations from recruitment to retirement. Our intuitive system helps organizations manage talent, automate payroll, track attendance, and streamline HR workflows. We focus on delivering accuracy, efficiency, and an excellent employee experience—empowering businesses to manage their workforce with confidence.

Job Overview

We are looking for a dedicated Service Executive to support client onboarding, address product-related queries, and ensure a smooth and satisfying service experience. This role is ideal for candidates who are customer-focused, proactive, and eager to work in a growing HR tech environment.

Key Responsibilities

• Assist clients during onboarding and setup of the HRMS platform.
• Handle product queries and provide accurate solutions.
• Ensure timely follow-ups and maintain high client satisfaction.
• Coordinate with internal teams to resolve issues efficiently.
• Maintain documentation of client interactions and feedback.

Skills & Qualifications

• Strong communication and customer-handling skills.
• Ability to understand client needs and offer clear support.
• Empathy, patience, and a service-first mindset.
• Basic understanding of HR processes is an advantage.
• Freshers or candidates with experience in client service / HR operations are welcome.

Why Join Us?

• Opportunity to be part of a fast-growing HR tech company.
• Supportive environment with learning and career growth.
• Work closely with clients and gain hands-on product knowledge.

Experience: Fresher or Experienced
Job Type: Full-time

How to Apply

Send your CV to [email protected]
Subject Line: Application – Service Executive

Job Type: Full-time