Service Engineer(Medical Devices)

As a Service Engineer, you will be responsible for the installation, maintenance, and repair of medical equipment and diagnostic instruments at client sites. Your primary goal will be to ensure equipment uptime, client satisfaction, and compliance with safety and operational standards. Your duties will include installing, calibrating, and commissioning medical and diagnostic equipment at customer locations. You will be required to perform preventive maintenance and on-call troubleshooting for a variety of instruments such as analyzers, imaging devices, and lab equipment. Timely response and resolution of service calls are essential to minimize downtime. Maintaining service logs, installation reports, and technical documentation will be part of your routine tasks. Additionally, you will train end-users and operators on equipment usage, care, and basic troubleshooting. Collaboration with application specialists and the sales team for technical support during demos or trials is crucial. You will need to manage tools, spare parts inventory, and escalate complex technical issues when necessary. Adhering to safety protocols, manufacturer guidelines, and regulatory standards is paramount. Providing feedback to R&D or product teams for improvements based on field experience is expected. Building strong customer relationships through prompt and reliable service delivery is vital for success in this role. Key Skills & Competencies Required: - Strong technical knowledge of biomedical or IVD equipment - Problem-solving and analytical skills - Excellent communication and customer-handling skills - Willingness to travel extensively for field service - Familiarity with service documentation, calibration procedures, and diagnostic tools - Ability to work independently and manage priorities effectively This is a full-time, permanent position suitable for freshers. The benefits include cell phone reimbursement, provided food, health insurance, leave encashment, paid sick time, paid time off, and Provident Fund. You should be prepared to travel up to 75% of the time. The work location is in person. The application deadline is 28/07/2025, with an expected start date of the same day.,