Service Engineer

Pollution Protection Systems (PPS)

2 - 4 years

3 - 5 Lacs

mumbai

Posted:1 month ago| Platform:

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Skills Required

service engineering oil and gas field service amc after sales service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Install, validate, and commission instruments at customer sites.
Perform hands-on troubleshooting, repairs, and preventive maintenance.
Conduct customer training and ensure smooth system handover with documentation.
Handle AMC visits, field service calls, and support service contracts.
Maintain accurate service records in enterprise systems (FSL).
Support project activities including site surveys, SAT, and contractor coordination.
Ensure ISO compliance, documentation updates, and timely reporting (DAR, GRN, etc.).
Follow up on outstanding payments and manage customer communication.
In-house servicing and analysis of customer property as required.
Contribute to product feedback and improvement suggestions.
Maintain confidentiality and uphold high service quality standards.

Skills & Qualifications:

Strong technical and troubleshooting skills (electronics/instrumentation).
Excellent communication and customer handling.
Ability to document, analyze, and report service activities.
Familiarity with ISO procedures and enterprise software tools.
Willingness to travel and work independently in the field.

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