Service Engineer - Merchant Automation

Kongsberg Maritime

0 - 5 years

3 - 5 Lacs

navi mumbai mumbai (all areas)

Posted:1 month ago| Platform:

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Skills Required

marine automation systems engine control instrumentation

Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Overview:

Qualifications & Experience:

B.E / Diploma in Instrumentation, Electronics, or Electrical Engineering.
Hands-on experience in Marine Automation and Control Systems.
Good understanding of Marine Automation products, switchboards, control systems, and engines.
Experience with preventive maintenance, field modifications, and fault resolution.

Skills:

Strong focus on quality and service excellence.
Effective communication skills with proficiency in verbal and written English.
Self-driven, proactive, and customer focused.
Analytical and solution-oriented mindset.
Ability to work independently as well as in a team.
Flexibility and adaptability to demanding schedules and conditions.

Roles & Responsibilities:

Perform basic troubleshooting, installation, maintenance, and repair of designated automation equipment.
Diagnose technical issues, evaluate options, and implement solutions effectively.
Carry out preventive maintenance and field modifications as required.
Maintain accurate service logs, reports, and records in a timely manner.
Ensure clear and regular communication with customers to provide resolution and follow-up.
Adhere to Health, Safety, Environmental, and regulatory requirements during service delivery.
Utilize the escalation process to resolve complex customer service issues.
Support identification of sales opportunities, including new contracts, renewals, and system upgrades.
Collaborate with the local and regional teams to ensure efficient service delivery.
Comply with regulatory and company standards at all times.

Travel:

Extensive travel whenever required.
Prepared to travel on short notice.
Valid travel documents required.
Willingness to travel globally wherever safe.

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