Service Engineer

Genius Consultants

2 - 6 years

3 - 5 Lacs

ahmedabad

Posted:-1 days ago| Platform:

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Skills Required

service engineering plc automation of monitoring repair or replace malfunctioning components electronic support field service complaint handling panel wiring

Work Mode

Work from Office

Job Type

Full Time

Job Description

JOB FAMILY:

JOB LOCATION:

:GRADE DESIGNATION Associate Electrical

A. KEY PURPOSE FOR THE JOB:

Handling Electrical/Electronic customer complaints
Electrical/Electronic commissioning support & interfacing of SKF system with customer main equipment panel
Automation activities in Lubrication Systems supplied to customers at different sites (PAN India).
Assess Electrical hardware and software malfunctions by using diagnostic tools and customer input.
Repair or replace malfunctioning components and consumables to restart the system in a defined timeline.
Provide Electrical/Electronic support to customer concerns and address issues until the customer is fully satisfied.
Online Electrical Service Support to Customer or Service Team as & when required.
Ensure proper handover to customers with Service Reports.
Ensure proper adherence to safety requirements.
Ensure customer delight.
Adhere to SKF internal processes & systems.
Maintain Proper Electrical & Electronics data related to Lubrication Systems.
Close Coordination with cross-functional teams.

E. KEY INTERFACES / INTERACTIONS IN THE JOB:

Customers
Distributors
Service Team
Engineering team

E. REPORTING TO:

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