Service Engineer

Role & responsibilities

As a Servicece Engineer, you will play a critical role in supporting our clients by:

• Installing PCB manufacturing machines at customer sites.
• Providing operational training to customers.
• Performing troubleshooting, preventive maintenance, and repairs both onsite and

remotely.

• Collaborating with the in-house technical team for complex issues.
• Ensuring minimal machine downtime and maximum customer satisfaction.

This is a hybrid position, combining office-based support (technical documentation, remote

troubleshooting, spare parts coordination) with on-site customer visits for installation, repair,

and training.

Diagnose and repair electrical, and mechanical faults in machinery such as AOI, AVI,

BBT Testers, Inkjet Printers, and CNC machines.

• Perform calibration, testing, and quality checks on installed systems.
• Train customer staff on operational best practices.
• Maintain accurate service records and generate reports.
• Provide feedback to R&D on recurring issues for machine improvements.

Preferred candidate profile

Educational Background: Diploma/Degree in Mechanical, Electrical, Electronics, or

Mechatronics Engineering.

• Technical Knowledge:
• Strong understanding of electronics industry equipment, including inspection

systems, testing machines.

• Knowledge of electrical circuits, electronics and PLC-controlled systems.
• Experience in calibration, alignment, and high-precision equipment handling.
• Hands-on Skills: Ability to work with servo/stepper motors, sensors, drives, and testing

software.

• Software Competency: Familiarity with Windows-based machine interfaces,

understanding of computer hardware (basic) and diagnostic software.

• Other Requirements:
• Strong problem-solving and analytical skills.
• Excellent communication skills for customer training.
• Willingness to travel frequently for site visits in North India region mostly.
• Ability to work independently under pressure.