Service Engineer

Hi,

Greetings from Avani Consulting!!

We have job opportunities with Electric vehicle Charger Manufacturing Company for the Service engineer position, Gurgaon Location.

Key Responsibilities:

• Installation, commissioning & maintenance of EV chargers
• Perform diagnostics, troubleshooting, and firmware updates
• Coordination with CMS teams & other internal stakeholders
• Prepare service logs and documentation
• Ensure safety and uptime at charger locations
• Ability to meet 12hr24hr service SLAs

Installation & Setup

• Carry out physical installation and mounting of AC & DC EV chargers.
• Handle all electrical terminations from supply panel to charger input.
• Ensure proper earthing, cable routing, and MCB/MCCB connections.

Commissioning

• Power ON the charger and check voltage/current readings.
• Configure parameters as per CMS/network instructions.
• Verify communication with backend systems (OCPP, SIM config, etc.).

Preventive Maintenance

• Perform scheduled maintenance checks (tightening, cleaning, firmware checks).
• Inspect connectors, cables, fans, and internal components.
• Log observations and proactively reporting.
• Corrective Maintenance
• Attend breakdown/service calls on-site support.
• Diagnose issues using multimeter, test software, or required tools.
• Replace faulty components or modules (e.g., fuses, PCB, relays, contactors, modules).

Documentation & Reporting

• Submit installation/service reports with photos and checklist.
• Record part usage, downtime, and work done accurately.
• Maintain a tracker for issues identified, Resolution given with the SLAs & record faulty spare tracking and follow-ups with internal team.

Customer Interaction

• Explain fault cause and resolution to site in-charge or customer.
• Train site staff on charger usage and safety basics if required.

Compliance & Safety

• Always follow PPE usage and lockout/tagout procedures.
• Report unsafe practices or site conditions proactively.
• Ensure chargers are installed and commissioned as per safety norms.

Regards

Shweta Gupta

shweta@avaniconsulting.com