Service Delivery Ops Team Lead

Skill required: Marketing Operations - Digital Project Management

Designation: Service Delivery Ops Team Lead

Qualifications:Graduate - Diploma in Any Discipline

Years of Experience:7 to 11 years
Language - Ability:English(International) - Advanced
About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com

What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOverseeing the planning, execution, and delivery of projects that primarily rely on digital tools and technologies. It encompasses managing tasks, resources, timelines, and communication channels to ensure successful project outcomes in the digital realm.

What are we looking for Min. 8-10 years of experience managing digital (banners, emails, websites. Etc) contentMin. 3-4 years of experience managing a team/multiple projectsProficient in MSO (Word, Excel, PowerPoint) and any Project Planning toolsAgile project managementExceptional leadership skills, Communications skills & Client Management skillsKnowledge on any CMS, Website publishing, HostingStrong customer service, team development, problem solving skills and adaptability to changing environments
Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsDevelops and maintains the maintenance plans/timelines, project plans/timelines, support plan summaries and production requirements documents Weekly status/planning session with the Client/Leads/TeamMonitoring and Reporting ProgressCreating Charts and SchedulesExtensive planning and project trackingManage and prioritize multiple projectsManage efficiently the pool of resourcesMonitor and manage the project riskManage changes on project scopeReport to the steering committee, raising strategic issuesDevelop and improve work processes and metricsCoordinate and ensure quality standards are metIdentifying and communicating risks/issues to the management in a timely mannerResponsible for accomplishing the project objectives within the constraints of the projectManage internal communications and external client relations with the ability to lead discussions and conference communications
Qualification
Graduate - Diploma in Any Discipline