Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
BAY Area Technology Solutions
>
Service Delivery Coordinator ( Japanese Language Expert )

Service Delivery Coordinator ( Japanese Language Expert )

BAY Area Technology Solutions

5 - 7 years

|

7 - 12 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

service delivery servicenow excel documentation sharepoint japanese language research

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Responsibilities/ Essential Functions/ Competencies:

Provide operational oversight to multiple D2OS Clients
Daily review of all incidents, changes, requests, problems, and all D2OS monitoring tools for clients
Work closely with Service Delivery Managers to complete operational tasks.
Monitor SLA/SLT/ SLO measurements to ensure compliance daily for assigned clients.
Assist in preparation and participate in weekly operations meetings for D2OS Clients as needed.
Assist in preparing Operational reporting for the Monthly and Quarterly meetings.
Manage Infrastructure Services Escalation bridges.
Create and present Root Cause Analysisfor Critical Incidents
Work closely and support Process and Compliance leadership.
Create and update documentation including Standard Operating Processes and Procedures
Participate in an on-call rotation to be the Service Delivery Escalation point 24 x 7 for all D2OS operational issues.

Specialized Knowledge, Skills, and Abilities :

Advanced Skills in MS Office applications including Excel, Word, and Outlook
ServiceNow and SharePoint experience is a plus.
Ability to work independently and aggressively trackincidents.
Excellent documentation skills and attention to detail
Ability to communicate well with customers and co-workers.
Ability to work in a team environment
Strong problem-solving and research skills
Strong communication skills (written, verbal, and presentation)

More Jobs at BAY Area Technology Solutions

AI / ML Engineer

Mumbai, Delhi / NCR, Bengaluru

INR 18 - 20 Lacs

Senior AI / ML Developer

Bengaluru

INR 22 - 25 Lacs

AI/ML Engineer

Bengaluru

INR 8 - 12 Lacs

Azure Devops Engineer

Bengaluru

INR 6 - 10 Lacs

STA Synthesis Engineer

Bengaluru

INR 15 - 20 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

BAY Area Technology Solutions

Information Technology

San Francisco

RecommendedJobs for You

Service Delivery Coordinator ( Japanese Language Expert )

BAY Area Technology Solutions

bengaluru

Service Engineer

Industrial Sales And Manufacturing

jaipur

Client Relationship Executive

Donato Technologies Inc

visakhapatnam

Service Delivery Coordinator ( Japanese Language Expert )

BAY Area Technology Solutions

bengaluru

Hiring For multiple roles For Noida based BPO

Vizhve8 Hr Services

noida, delhi / ncr

Junior Engineer - Customer Support

chengalpattu, chennai, kanchipuram

Guest Relation Executive

chennai

HR Service Delivery Associate

bengaluru

HR Service Delivery Associate

mumbai

Service Associate

Smartcardia India

hyderabad