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Vipany Global Solutions
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Service Delivery Ambassador

Service Delivery Ambassador

Vipany Global Solutions

1 - 5 years

2 - 5 Lacs

Salem, Chennai

Posted:2 weeks ago| Platform:

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Skills Required

SDA Teller Activities Cash Handling Cash Collection Cashier Activities Cash Operations Teller Operations Branch Banking Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Job Description - Service Delivery Ambassador - Cash Responsible for Branch Operations, enhance relationships of existing customers and generation of leads for liabilities, assets & investment products by providing product information also Cross sell Fee Based products to existing Customer and adherence to Audit & Compliance 1. Branch Operations, Compliance & Risk Management: a. Customer identification through signature verification and recommended ID proofs before executing a customers transaction b. Ensure customer calling through BM / BOM for all transactions as per customer calling norms in circulars or operations manual c. Report all deviations or suspicious transactions to BM / BOM d. Record movement of all inventories & deliverables in relevant registers and signing off closing stock of all inventories & deliverables jointly with BOM in relevant registers e. Send all requests received from customers for processing f. Proper filing of all vouchers and other requests to relevant files 2. Sales & Business Developments a. Achieve Cross sell Targets (LI+GI, Bill Pay, Mobile Banking, Internet Banking) b. Achieve FD Value Target c. Generate leads for cross sell products like asset products, fee products, demate, etc. d. Maintain & grow the relationship of mapped customers 3. Capability Building: a. Completion of Training Programme b. Certifications, as applicable - AMFI, IRDA and NCFM certifications c. Continuous knowledge up gradation through self-learning and going through circulars relevant for the desk being handled by Operations 4. Audit & Compliance: a. Adherence to Audit & Compliance work area b. Availability of all relevant brochures and forms for customers at desk Interested candidates can Contact: Kavya.p-8341137995(kavya.p@vipanyglobal.com) Only for Females

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Vipany Global Solutions

www.vipanyglobalsolutions.com

Information Technology and Services

San Francisco

51-200 Employees

161 Jobs

Key People

John Smith

CEO
Jane Doe

Chief Technology Officer
Mark Johnson

Director of Operations

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