1 - 31 years

0 Lacs

Posted:1 month ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Assess the service needs of customers and connect them with the respective team Create and maintain a database of complaints in CRM software Timely follow up ensure each customer is given the necessary services and follow up to fill ongoing service needs Maintain good relationships with the customers Expand the list of resources and providers to assure there are no gaps in services Answer telephones and respond to email inquiries without any delay Proficient skills in handling mail,Microsoft Excel, whatsapp etc Excellent customer service and problem-solving skills The ability to work well under deadlines and to multitask The ability to build relationships and coalitions within the community Excellent verbal and written communication skills

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