Posted:1 week ago|
Platform:
On-site
Full Time
A Service Consultant is responsible for assisting customers by providing expert advice, resolving issues, and ensuring a positive experience with the company's products or services. Key duties typically include: Understanding client needs and addressing their queries or concerns. Explaining product or service features and benefits clearly. Taking and processing orders, bills, and payments. Resolving complaints and troubleshooting problems efficiently. Maintaining detailed records of client interactions and complaints. Collaborating with other teams to improve service delivery. Providing excellent customer service to ensure satisfaction. Staying updated on industry trends and company policies.
Job Types: Full-time, Permanent, Fresher
Pay: ₹19,400.17 - ₹43,688.81 per month
Benefits:
Work Location: In person
8QUEENS SOFTWARE TECHNOLOGIES PRIVATE LIMITED
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