Service Consultant

As a Service Consultant at our Business Group located in Kannur, Kerala, your primary responsibility will be to deliver exceptional customer service by consulting with customers regarding their vehicle requirements. Your tasks will involve diagnosing and resolving customer concerns, offering detailed explanations of our services, ensuring prompt follow-ups, and upholding superior levels of customer service. Key Responsibilities: - Provide excellent customer service to ensure customer satisfaction - Utilize effective analytical skills to diagnose service-related issues - Collaborate effectively within a team environment Qualifications: - Possess outstanding customer service skills - Demonstrate effective analytical skills for diagnosing service-related issues - Ability to work collaboratively in a team setting - High school diploma or equivalent required; college degree preferred Thank you for considering a career with us.,