488 Service Catalog Jobs - Page 17

Required Skills Technology | Service Management Behavioral | Aptitude | Good analytical skills, ability to under biz outcomes and find ways to deliver. Behavioral | Communication | Strong communication skills Technology | Documentation | Experience in good quality documentation Behavioral | Collaboration | Ability to collaborate with multiple stakeholders for deliverables Behavioral | Time management | Adapt at managing time to deliver on commitments and improvise to find ways to fast track Behavioral | Execution excellence | Drive high quality in all aspects of work activities Education Qualification : Bachelor s degree/diploma in computer science or information technology or equivalent Certification Mandatory / Desirable : Technology | ServiceNow certification(s) such as Certified Implementation Specialist (CIS) in IT Service Management or equivalent and ITIL Certified | Mandatory The ServiceNow ITSM Lead is a pivotal role responsible for overseeing the implementation, maintenance, and continuous improvement of the ServiceNow IT Service Management (ITSM) platform within the organization. The ITSM Lead plays a crucial role in enhancing IT processes, optimizing service delivery, and ensuring efficient incident, problem, change, and request management. Responsibilities: Platform Implementation and Management: - Lead the end-to-end implementation of the ServiceNow ITSM platform, including requirement gathering, design, configuration, and customization. - Collaborate with cross-functional teams to ensure successful integration of the ITSM platform with existing tools, systems, and processes. - Configure and customize workflows, forms, fields, notifications, and automation within the ServiceNow platform. Process Improvement: - Analyze and assess current ITSM processes to identify gaps, bottlenecks, and areas for improvement. - Develop and implement best-practice ITIL processes within the ServiceNow ITSM framework. - Continuously monitor and evaluate ITSM processes, making recommendations for optimization and efficiency gains. Incident, Problem, Change, and Request Management: - Define and maintain incident, problem, change, and request management processes and workflows. - Ensure timely and effective handling of incidents, problems, changes, and service requests, adhering to defined SLAs and OLAs. - Provide guidance and support to the IT support team for complex incidents, problems, and changes. Service Catalog and Portal Management: - Design and manage the service catalog, defining service offerings and service request workflows. - Create and maintain an intuitive and user-friendly self-service portal for end-users to submit service requests and access information. Reporting and Analytics: - Develop and generate regular and ad-hoc reports and dashboards to monitor ITSM performance, key metrics, and KPIs. - Provide data-driven insights to stakeholders for informed decision-making and continuous improvement. Stakeholder Collaboration: - Collaborate with internal and external stakeholders, including IT teams, business units, and vendors, to gather requirements and ensure alignment of ITSM initiatives with business needs. Training and Documentation: - Develop training materials and conduct training sessions to educate end-users, IT staff, and stakeholders on ITSM processes and the ServiceNow platform. - Maintain thorough documentation of ITSM processes, workflows, configurations, and changes. Leadership and Team Management: - Lead and mentor a team of ServiceNow administrators, analysts, and support staff. - Provide guidance, performance feedback, and support for professional development. - Proficiency in JavaScript, Glide scripting, AngularJS, REST API, SOAP, and integration techniques.

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https: / / www.solventum.com / en-us / home / legal / website-privacy-statement / applicant-privacy / continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You ll Make in this Role For this role, Solventum is seeking an experienced Cloud Engineering Lead to join our growing Cloud team. In this role you will drive the design, implementation, and optimization of our AWS cloud platform, mentor team of engineers, and collaborate with cross-functional stakeholders to align cloud strategies with business goals. Your deep knowledge of AWS, serverless technologies, and DevOps practices will be instrumental in shaping our cloud roadmap and ensuring operational excellence. Key Responsibilities Cloud Strategy & Architecture : Lead the design and evolution of scalable, secure, and cost-effective cloud architectures on AWS and other public cloud platforms. Team Leadership : Mentor and guide a team of cloud engineers, fostering a culture of innovation, collaboration, and continuous improvement. Infrastructure as Code (IaC) : Oversee the development and maintenance of infrastructure using CloudFormation and/or Terraform to ensure repeatability and compliance. Security & IAM Governance : Architect and enforce robust IAM policies, federation strategies, and security best practices across multi-account environments. Automation & Tooling : Drive automation initiatives using Python and other scripting languages to streamline operations and reduce manual effort. CI/CD Enablement : Design and optimize CI/CD pipelines using AWS CodePipeline, GitLab CI, or similar tools to support rapid and reliable software delivery. Serverless & API Integration : Lead the development of serverless applications using AWS Lambda and API Gateway, ensuring performance and scalability. Cross-Functional Collaboration : Partner with development, security, and operations teams to align cloud initiatives with product and business objectives. Governance & Compliance : Implement and manage AWS Control Tower, Service Catalog, and Systems Manager to ensure governance, compliance, and operational efficiency. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: 10+ years of overall industry experience with 5+ years in Cloud Engineering, DevOps, or related roles. Proven leadership experience in managing or mentoring technical teams. Deep expertise in AWS services including EC2, S3, Lambda, VPC, IAM, RDS, KMS, SSM, and Control Tower. Strong understanding of IAM federation , SSO, and security best practices in cloud environments. Proficiency in Python and scripting for automation and tooling. Hands-on experience with CloudFormation and/or Terraform for infrastructure automation. Solid grasp of CI/CD practices and tools (e.g., AWS CodePipeline, Jenkins, GitLab CI). Experience with multi-account AWS environments and governance frameworks. Excellent communication skills and the ability to influence stakeholders at all levels. What We Offer Innovative Environment : Be part of a forward-thinking company that values creativity and encourages new ideas. Professional Growth : Opportunities for continuous learning and career advancement through training programs and certifications. Collaborative Culture : Work alongside talented professionals who are passionate about technology and teamwork. Flexible Work Arrangements : Enjoy a healthy work-life balance with hybrid work culture. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com . Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here , select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

• Bachelor’s degree in computer science, Information Technology, or related field.Proven experience in ServiceNow development, specifically with integrations. Proficient in JavaScript, Rest APIs, SOAP, and other relevant technologies.

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: ServiceNow ITOM Service Mapping. Experience: 3-5 Years.

Role Develop complex applications and systems to provide the required functionality for all IT services, including configuration and adjustment of standard software. Provides application maintenance and support services to users or to service delivery functions and contributes to the operations of a dedicated application or application class. Analyze business processes (e.g. HR, Real-estate Services (WSD)), recommending and leading automation, workflow optimization, and process improvements. Integrating further technical interfaces like i.e. SAP SuccessFactors modules and other HR tools such as Succession & Development, HR Learning Management System, External Job Market Oversee the end-to-end operation, maintenance and support of Service Now (platform and modules), ensuring performance, system availability and system security by managing roles, permission, and access controls. Conduct health checks, manage deployments, upgrades and patches to keep the system secure and up-to-date, while implementing enhancements and managing the lifecycle of user stories. Responsibilities: Application Development: Design, develop, and implement custom applications, workflows, and integrations within the ServiceNow platform and modules (HRSD, WSD) to meet business needs in a DoD environment. Support integrations between ServiceNow and other systems e.g. SAP Success Factors, SAP HCM, Security Centre SaaS, Microsoft Office ServiceNow Installation & Configuration: Install, configure, and deploy the ServiceNow platform, ensuring optimal performance and reliability, specifically for both SIPR and NIPR networks. Upgrades: Manage the upgrade process for ServiceNow instances within the DoD environment, ensuring successful transitions to new versions of ServiceNow with minimal disruption and maintaining compliance with DoD security standards. Customization & Configuration: Customize ServiceNow modules, forms, and UI to meet client requirements, including scripting and creating business rules, client scripts, and UI policies. Collaboration: Work closely with cross-functional teams, including business analysts, system administrators, and project managers, to understand requirements and deliver effective solutions. Testing & Troubleshooting: Perform testing to ensure functionality works as intended, and troubleshoot issues to resolve them efficiently. Key Skills: Proven experience with ServiceNow development in enterprise environment including custom applications, UI customization, scripting, and integrations. Glide API for ServiceNow platform integrations and enhancements PowerShell, Python, or Shell scripting Profound knowledge with ServiceNow modules such as Incident Management, Change Management, Service Catalog, and CMDB. Extensive experience with ServiceNow HRSD and/or WSD, including case management, ticketing systems, and HR lifecycle events (On-boarding, offboarding etc.) Experience with ServiceNow installations, upgrades, and platform management. Excellent English Communication Previous Experience & Qualifications: A degree in Computer Science or equivalent or a related discipline; or equivalent work experience

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service CatLog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

Please look below highlighted areas in resume Landing Zones using AWS Control Tower, Service Catalog, and Guardrails . This is must in profiles and its missing in resume. Architect cloud migration strategies, ensuring seamless workload transition to AWS. Implement Infrastructure as Code (IaC) using Terraform, AWS CloudFormation, and AWS CDK. Design and manage AWS Landing Zones using AWS Control Tower, Service Catalog, and Guardrails . Optimize AWS cloud services across IaaS, PaaS, and SaaS models to enhance agility and scalability. Ensure compliance with security best practices, governance frameworks, and AWS Well-Architected principles. Establish multi-account strategies using AWS Organizations, SCPs, and IAM permissions. Provide guidance on cloud automation, serverless computing, and containerization using ECS/EKS/Fargate. Work with cross-functional teams to drive cost efficiency, performance optimization, and cloud governance. Mentor teams to upskill AWS capabilities and develop cloud-native applications.

ServiceNow Senior technical lead is a key role responsible for overseeing the design/development and implementation of ServiceNow solutions, ensuring alignment with business objective and best practices. This role involves leading technical teams, managing project lifecycles, collaborating with business stakeholders and providing expertise in ServiceNow platform and capabilities. Key responsibilities include: Expert in leading a team and providing guidance to junior developers, proficient in engaging with business stakeholders/cross functional teams to gather requirements and deliver enhancements Expert in designing/implementing multiple catalog items by collaborating with the business stakeholders Must have strong experience in integrating multiple large enterprise systems using APIs, REST/SOAP protocols, authentication mechanisms Strong knowledge on Glide APIs, server/client-side scripting, Scripted Rest API, portal architecture Must have excellent oral and written communication/presentation/negotiation skills Detail-oriented, able to identify issues, and consistently collaborate to solve problems in a timely manner Total 8+ years of IT experience with minimum 5 years of ServiceNow development exposure with a proven track record in leading teams Must have ability to execute Agile practices to facilitate team management and project delivery Strong skills in monitoring platform for optimal performance and availability Must have ability to create/update SDLC documentations, manuals for the functionalities developed Work experience with large BioPharma/Biotech industries and knowledge of GxP process is a plus Must be a Certified Application Developer along with any implementation specialist

JD : Architect cloud migration strategies, ensuring seamless workload transition to AWS. Implement Infrastructure as Code (IaC) using Terraform, AWS CloudFormation, and AWS CDK. Design and manage AWS Landing Zones using AWS Control Tower, Service Catalog, and Guardrails . Optimize AWS cloud services across IaaS, PaaS, and SaaS models to enhance agility and scalability. Ensure compliance with security best practices, governance frameworks, and AWS Well-Architected principles. Establish multi-account strategies using AWS Organizations, SCPs, and IAM permissions. Provide guidance on cloud automation, serverless computing, and containerization using ECS/EKS/Fargate. Work with cross-functional teams to drive cost efficiency, performance optimization, and cloud governance. Mentor teams to upskill AWS capabilities and develop cloud-native applications.

Job Description Fastenal India is looking for highly motivated individual who will play a key role as Servicenow ITOM Senior Software Engineer in our Team at Bangalore Location. This individual will be involved in the implementation of new modules/customizations of the existing ones in the ServiceNow ecosystem. Responsibilities The duties and responsibilities of this position include, but are not limited to: Strong Technical and Business background in Information technology. Performed such role as ServiceNow ITOM Developer, ServiceNow ITOM Lead, Senior ITOM Consultant and similar roles. Participating in the development of business requirements ensuring a thorough understanding of business needs and processes Conceptualize, design, code, and test ServiceNow solutions that deliver new system capabilities, system enhancements or defects Collaborate with fellow team members to improve the quality and scalability of supported systems and provide recommendations Continuously monitor application performance and ServiceNow recommended patches & upgrades Assist with product roadmap & business capabilities that align with the application Experienced in leading ServiceNow implementation with rich experience in ITOM, SPM and ITSM modules such as IM, PM, CM, & Catalog along with integrations and CMDB, Asset Management, Discovery, Service Mapping Conceptualize, design, code, and test ServiceNow solutions that deliver new system capabilities, system enhancements or defects Drive continuous improvements of our implementation methodology and service offerings based on business needs Mentor other team members in implementation methodology, solution design, ServiceNow configuration and best practice Thorough understanding of ITIL processes, including Incident, Problem, Configuration Management, ITOM and Asset Management Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features Participation in the full software development life cycle: Analysis, Design, Coding, Testing and Promotion into Production Required Position Qualifications Bachelor's degree in computer science or related preferred 5-7 years of relevant experience Implementation experience around CMDB, ServiceNow Discovery & Service Mapping Design and implement new functionality using Business Rules, UI Policies, Client Scripts, Access Lists, Workflow Activities, Script Includes etc. Good knowledge of the ServiceNow basic applications like Incident, Problem, Change, Knowledge Management, Service Catalog, CMDB Experience in JavaScript, glide scripting, Angular JS, HTML, Ajax, CSS. Use of Mid server, web-services, REST services configurations, schedulers, email, events and notifications. Knowledge of technical components such as ServiceNow LDAP, SSO, Search, Reports, Users and Groups configuration. Develop and deliver customized portal web pages with custom widgets in ServiceNow portal using Bootstrap and AngularJS JavaScript frameworks. Experience developing SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processes Preferred Position Qualifications Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow Integration of disparate systems using SOAP and REST APIs Configuration experience in following modules on dedicated as well as shared instances (IM, CM, PM, SRM, KM, Release Management, Event Management, Configuration Management and Asset Management) High level of expertise in multiple system environments Works effectively in a team-oriented, collaborative environment

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: GRC Process.

About the Organisation: Coforge is a global digital services and solutions provider, that enables its clients to transform at the intersect of domain expertise and emerging technologies to achieve real-world business impact. A focus on very selects industries, a detailed understanding of the underlying processes of those industries and partnerships with leading platforms provides us a distinct perspective. Coforge leads with its product engineering approach and leverages Cloud, Data, Integration and Automation technologies to transform client businesses into intelligent, high growth enterprises. Coforges proprietary platforms power critical business processes across its core verticals. The firm has a presence in 21 countries with 25 delivery centers across nine countries. Website : https://www.coforge.com/ Experience : 4+ Years Notice Period : Need Immediate 60 Days Max Location : Gr Noida/Bangalore/Pune/Hyderabad Mandate Skills : ServiceNow, ITSM, UI Policies, UI Actions, Client Scripts, WorkFlow, Flow Designer, Integration Job Summary and Responsibilities Strong understanding and knowledge in ITIL Processes Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts Develop standards , process and support and maintenance of existing environment Develop use-case scenarios for Testing Assist with analyzing and converting business requirements to system requirements Work with stakeholders to design testing strategies for development, QA and UAT environments Working knowledge of ServiceNow release upgrade process for implementation Experience with full suite of ITSM modules including Incident, Request, Problem, Change, Case Management, Service Portal Integrate ServiceNow applications with third applications using REST/SOAP APIs Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities Require strong debugging and troubleshooting skills To be proficient in understanding end to end deployment process Qualifications: Bachelors degree in Engineering, Computer Science, or related branch 4+ years overall work experience with 3+ years relevant experience with ServiceNow developing core ITSM modules including Incident, Problem, Change, Case ,Agent Workspace ServiceNow Developer Certifications preferably CSA, CAD ITIL v4 certification Strong verbal and written communication skills , proven technical leadership.

: 2025-05-09 Country: India Location: 1st Flr, Wing B, North Gate Phase-II, Modern Asset, Sy.No.2/2, Venkatala Village, Yelahanka Hobli, Bangalore - 560064, Karnataka Position Role Type: Unspecified Overview: We are seeking a ServiceNow Developer to design and implement scalable, high-quality solutions on the ServiceNow platform. This hands-on role will contribute to the development of workflows, integrations, and custom apps to meet business needs. Responsibilities: Develop and maintain solutions within ServiceNow including business rules, UI policies, flows, and integrations Build custom applications and extend existing modules using JavaScript and ServiceNow APIs Troubleshoot issues and perform root cause analysis Work in agile teams to deliver sprint-based enhancements and new capabilities Ensure compliance with platform governance and code quality standards Collaborate with the Architect and Development Manager on design and delivery Qualifications: 3+ years of hands-on ServiceNow development experience Strong scripting skills in JavaScript and familiarity with Flow Designer and IntegrationHub Experience in ITSM, Service Catalog, CMDB, or other core modules Understanding of agile methodologies and software development best practices ServiceNow Certified System Administrator (CSA) required; Developer or Implementation Specialist certs preferred . Privacy Policy and Terms: Click on this link to read the Policy and Terms

: Job TitleKYC Associate LocationBangalore, India Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions.The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 6+ years of relevant work experience (AML/KYC/compliance related) within corporate financial services industry, Research/Analytics role in other Banks / KPOs etc Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

Back Responsibilities Design, develop, and implement ServiceNow solutions across various modules, including but not limited to ITSM, ITOM, HR, CSM, and Security Operations Lead the technical design and architecture of ServiceNow implementations, ensuring alignment with business requirements and IT strategies Provide technical guidance and mentorship to junior developers and administrators Collaborate with business stakeholders to understand their needs and translate them into technical requirements Develop and maintain detailed technical documentation Ensure the performance, scalability, and security of ServiceNow instances Stay up-to-date with the latest ServiceNow features, updates, and best practices Participate in the planning and execution of ServiceNow upgrades and releases Troubleshoot and resolve complex technical issues Contribute to the development and maintenance of ServiceNow development standards and best practices Participate in on-call rotation as needed Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field 5+ years of experience as a ServiceNow Architect or similar role Proven experience designing, developing, and implementing ServiceNow solutions across multiple modules Deep understanding of ServiceNow architecture, including its underlying technologies and best practices Expertise in ServiceNow scripting (e g , JavaScript, GlideRecord) Experience with ServiceNow integrations with other systems Strong understanding of ITIL framework Excellent communication, interpersonal, and presentation skills Ability to work independently and as part of a team Proven ability to lead and mentor junior developers ServiceNow certifications (e g , Certified System Administrator, Certified Application Developer, Certified Implementation Specialist) are highly desirable Benefits Opportunities for professional development and growth Collaborative and supportive work environment

At Smith+Nephew, we design and manufacture technology that takes the limits off living! Automation Product Owner-(ServiceNow Automation) is responsible for defining, leading, and implementing automation strategies across the Global Business Services (GBS) functions. Expanding from an initial focus on ServiceNow automation, this role will drive automation initiatives across multiple platforms and business processes. The role will collaborate with partners to enhance user experiences, optimize workflows, and introduce AI driven capabilities to improve efficiency and service management. What will you be doing? Automation Strategy & Roadmap : Develop and implement a comprehensive automation roadmap across GBS functions, aligning with business objectives and future technology trends. ServiceNow & Cross-Platform Automatio n: Expand automation capabilities beyond ServiceNow, integrating automation solutions across Source-to-Pay, Order-to-Cash, HR Services, Finance, and other key business areas. AI & Intelligent Automation : Drive the adoption of generative AI, document intelligence, and conversational AI driven chatbots to enhance decision-making and user interactions. Stakeholder Engagement & Governance : Work closely with business leaders, IT, and process owners to identify automation opportunities, establish governance models, and ensure alignment with corporate strategy. Product Ownership & Research : Conduct product research, facilitate automation workshops, and evaluate emerging technologies to continuously improve automation capabilities. Integration & Unified Experiences : Lead initiatives to connect systems across GBS environments, enabling seamless automation and reducing customization through Out-of-the-Box (OOTB) solutions. KPI Measurement & Reporting : Define, track, and report on key performance indicators (KPIs) to measure the impact of automation initiatives on service quality, efficiency, and cost savings. Regulatory Compliance & Risk Management : Ensure automation solutions align with internal policies, industry standards, and regulatory requirements related to data security and governance. Team Expansion & Leadership : Build and mentor an automation-focused team, fostering collaboration and driving innovation within GBS and IT teams. Process Optimization : Partner with process owners to redesign workflows, reduce manual efforts, and improve operational efficiency across global functions. What will you need to be successful? Bachelor's degree in information technology, Computer Science, Business, IT, Engineering, or a related field. A masters degree is preferred or should have equivalent experience. ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) or other advanced ServiceNow certifications preferred. Relevant certifications in ITIL, project management (e.g., PMP), or business analysis (e.g., CBAP) are advantageous Should have a min 5-7+ years of relevant experience in automation, digital transformation , or product ownership roles. Initiative taking experience in driving Automation with ServiceNow & other large systems like ERPs required. Experience in System integration and automation with larger internal Systems like ERPs etc. with ServiceNow or other automation products. Should have an experience in analysing the business requirements and propose a solution with Automation. Should have a good understanding of ERP SAP, MS Axapta, AI, etc. along with ServiceNow and other tools. Demonstrable understanding of ServiceNow, RPA, AI/ML driven automation, and system integrations. Strong Business understanding and Business process Knowledge required. Should have superb interpersonal skills, and proven partner management skills. You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Other reasons why you will love it here! Your Future: Major medical coverage + policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents/Parents in Laws Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility : Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances.

Job Title: Solutions Architect FLSA Status: Exempt or Non-Exempt Department: ADS Software Engineering Position Summary The ServiceNow Solutions Architect will play a technology leadership role, collaborating with business product owners on prioritized initiatives, to provide consultative design, create development requirements, and ensure solution deliverables align to the platform strategy and governance. Primary Objectives & Responsibilities • Design Interface solutions based on Functional Specs and the review of technical specifications • Define systems strategy, develop systems technical requirements, design and prototype testing, and define support procedures, plus implement workable business solutions • Provide solutions to complex business problems • Translate business requests into application system solutions. • Analyze system user requirements to define and design system interfaces, enhancements, and/or modifications • Work closely with the business and functional teams regarding the viability of business requirements and the potential impact • Support the implementation and migration of projects. • Deliver business transformation through disruptive technology innovation • Serve as platform SME to technology and business partners, as well as junior developers • Lead change and innovation - pursue opportunities to adopt new technologies and drive adoption to enhance business outcomes - drive and mange high-quality execution across organizational lines. Qualifications • 8+ years of successfully delivering software products in a complex, enterprise environment. • 5+ years of ServiceNow development and administration experience. • Ability to capture complex requirements and create high level architectural designs, and build Epic/Story backlog to execute the design. • Strong understanding of scoped applications and custom application development. • Experience building custom business rules, script includes, widgets, macros and other advanced development functions. • Experience implementing Service Portal and creating custom pages, widgets, applying themes, custom CSS, etc. • Experience managing multiple instance landscapes and release management. • Proficient in the following languages: JavaScript, HTML, CSS, AngularJS. • ServiceNow Developer Certification. • Bachelors degree required. Knowledge, Skills, and Abilities • Strategic Perspective Needs to keep overall objectives and strategies in mind. • Ability to understand, design, and build complex business workflows. • Strong communication skills and ability to lead scrum teams.

Client : Capgemini ( Payroll NRC ) Skill :- ServiceNow Portal Developer : Location Pan India Work role- Hybrid Job Description. Job Description The Marketing Cloud Developer is responsible for understanding business requirements and delivering high-quality technical solutions . Link :- capgemini.com. Job description for ServiceNow Portal Developer: Key Responsibilities: • Develop and implement portals on the ServiceNow platform. • Experience in Configuration of Service Portal and custom widgets along with required workflows and processes • Experience in Implementing designer-provided user interfaces • Experience in matching the UI from designs on various pages of a portal. • Designing, configuring, and customizing new applications and modules. Assisting in troubleshooting patch / release management issues • Ensure performance, scalability, and reliability of the portals. • Design and develop responsive, user-friendly portals that meet business requirements. • Work with clients and project teams to understand business requirements and develop robust solutions. • Develop custom Mobile Applets along with features like bar code scans, language translation for mobile, etc. • Serve as a ServiceNow technical subject matter expert. • Mentor and train junior developers in the team. • Stay up-to-date with emerging ServiceNow technologies and industry trends. • Identify areas for process improvement and work collaboratively with project team and clients to create and implement solutions. Requirements: • Bachelor’s degree in computer science, Information Technology, or related field. • 5+ years of experience in the design and development of ServiceNow portals. • Expertise in ServiceNow Service Portal development with a solid understanding of the ServiceNow platform and architecture. • Experience in developing and deploying responsive design portals in line with user experience and design principles. • Proficient in client-side scripting, including AngularJS, ReactJS, or similar frameworks. • Strong analytical and problem-solving skills. • Excellent communication, interpersonal, and collaboration skills. • Ability to work independently and in a team environment. • ServiceNow certifications (ServiceNow Certified Application Developer, ServiceNow Certified System Administrator, etc.) are a plus Role & responsibilities Preferred candidate profile Service Portal / portal development / cmdb/ ITSM. Perks and benefits Hybrid / 5 Days working

Role & responsibilities Position Notes: ServiceNow Developer: Responsible for working to develop, design and own technical solutions on the ServiceNow platform. Ability to build tables, fields, views Working knowledge like records and tables Define service catalog items, record generators Develop workflows to automate various processes Create reports and add them to the dashboards within technology. Preferred candidate profile 5 Days working Hybrid model IT is 3rd party payroll of NR Consulting Kindly Note :- Candidates who already applied for Capgemini in last 3 month with any other consultancy should not apply.

Manage and configure ServiceNow IT Service Management (ITSM) modules, ensuring efficient service delivery, incident management, and process automation in the IT environment.

Design, develop, and configure ServiceNow applications and workflows. Implement ITSM, ITOM, and automation solutions. Customize ServiceNow modules to optimize IT service management and enhance user experience. Integrate with third-party systems to streamline business operations.

The ServiceNow lead / Sr. Developer role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow lead / Sr. Developer domain.

The ServiceNow CMDB role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow CMDB domain.

The ServiceNow Administrator / Support role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow Administrator / Support domain.

The Servicenow ITSM role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Servicenow ITSM domain.