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8.0 - 13.0 years
15 - 30 Lacs
Noida, Hyderabad, Bengaluru
Hybrid
Role & responsibilities Minimum 7+ years Relevant ServiceNow Experience . Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on ServiceNow Development using Agile/Scrum methodology. Ability to communicate fluently with client stakeholders. Flexible for rotational shifts including night shift. Preferred Skills: Understanding of Configuration Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience implementing systems using the Agile/Scrum methodology Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. ITIL certification / CIS/ CAD ServiceNow certification is an advantage. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation Preferred candidate profile
Posted 2 months ago
5.0 - 8.0 years
3 - 7 Lacs
Coimbatore
Work from Office
Job Title ServiceNow Business Analyst Experience 5 to 8 years Location Coimbatore (Onsite for 3 months, then Remote) Employment Type Fulltime Immediate joiner is Preferred. About The Role We are seeking a highly skilled ServiceNow Business Analyst with 5 to 8 years of experience to join our team in Coimbatore. The initial engagement will be onsite for 3 months, followed by a remote work arrangement. Key Responsibilities - Collaborate with stakeholders to understand business needs and translate them into detailed user stories and requirements. - Work closely with development teams to ensure seamless implementation of ServiceNow solutions. - Conduct requirement gathering sessions, gap analysis, and process documentation. - Strong experience in ServiceNow Projects, with expertise in ITSM and additional modules (a plus). - Define and document Business Analysis (BA) processes and ensure adherence to best practices. - Work with cross-functional teams to drive ServiceNow implementations and enhancements. - Provide training and support to end-users as needed. Requirements - 5 to 8 years of experience as a Business Analyst in ServiceNow projects. - Strong understanding of ServiceNow ITSM and additional modules (preferred). - Expertise in BA processes, requirement gathering, documentation, and user story creation. - Experience working in Agile/Scrum environments. - Excellent communication and stakeholder management skills. Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.
Posted 2 months ago
6.0 - 11.0 years
14 - 22 Lacs
Pune, Chennai, Bengaluru
Hybrid
Job Summary: Seeking an experienced ServiceNow ITOM Developer to design, implement, and optimize IT Operations Management (ITOM) solutions. Key focus areas include Discovery, Service Mapping, Event Management, and Orchestration. Responsibilities: Configure and customize ITOM modules and workflows. Develop integrations using APIs, MID servers, and other tools. Optimize CMDB for accurate asset and service data. Troubleshoot ITOM configurations and ensure system performance. Collaborate with stakeholders to align ITOM solutions with business needs. Qualifications: Bachelor's degree in IT or related field. ServiceNow ITOM experience (Discovery, Service Mapping, Event Management). Proficient in scripting (JavaScript, PowerShell, Python). Strong knowledge of ITIL, APIs (REST/SOAP), and IT infrastructure. Preferred Skills: ServiceNow ITOM certification. Experience with cloud platforms (AWS, Azure, GCP). Familiarity with DevOps tools. Key Skills: ITOM module configuration and CMDB optimization. Integration development and API usage. Troubleshooting and performance tuning.
Posted 2 months ago
2 - 6 years
10 - 14 Lacs
Hyderabad, Secunderabad
Work from Office
Digital Solutions Consultant I - HYD0143 Company Worley Primary Location IND-AP-Hyderabad Job Digital Solutions Schedule Full-time Employment Type Agency Contractor Job Level Experienced Job Posting Apr 21, 2025 Unposting Date May 21, 2025 Reporting Manager Title Senior Manager, Applications We deliver the worlds most complex projects. Work as part of a collaborative and inclusive team. Enjoy a varied & challenging role. Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, were bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now. We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects. ? The Role As a Digital Solutions Consultant I with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc. Strong expertise in HRSD modules, including Case Management, Lifecycle Events, Employee Service Center, Knowledge Management, HR Integrations Hands-on experience with HR tools like , SAP SuccessFactors, Oracle HCM integrations . Proficiency in ServiceNow APIs (REST/SOAP), Integration Hub, MID Server, and Scripted Web Services . Strong scripting skills in JavaScript, Glide APIs, and Flow Designer . Knowledge of HRSD security models, role-based access (RBAC), and data privacy laws . Experience in ServiceNow Performance Analytics & Reporting for HRSD. About You To be considered for this role it is envisaged you will possess the following attributes: Engineering graduate with 10 + yrs of experience Moving forward together We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. Were building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, theres a path for you here. And theres no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change. Worley takes personal data protection seriously and respects EU and local data protection laws. You can read our full Recruitment Privacy Notice Please noteIf you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Worley.
Posted 2 months ago
8 - 10 years
7 - 11 Lacs
Bengaluru
Work from Office
About The Role Experience - 15+ years Location - experience and exposure of implementing following ServiceNow applications/module/process ITSM ITOM (Discovery and CMDB CSDM model) Performance Analytics and Reporting Software Asset management GRC/IRM/TPRM/BCM SecOps (Security Incident and Vulnerability Management) Third Party B2B Integrations using REST and SOAP APIs MID Server Setup and Administration Service Graph Connectors for MS Intune and AWS Discovery ? AWS Event based discovery Platform upgrade and clone administration ServiceNow Mobile Applications Service Portal, , Dashboards and Reports Performance Analytics Flow designer ITSM Virtual Agent Service Graph Connectors for discovery of AWS and MS Intune ? Optimized ServiceNow implementation by analyzing business processes and recommending system enhancements. Streamlined service delivery with the development of custom applications and workflows within ServiceNow. Managed complex integrations between ServiceNow and third-party systems to improve data flow and automation capabilities. Provided ongoing support for implemented solutions, addressing issues promptly to maintain optimal system performance. Led cross-functional teams in the execution of strategic initiatives related to ServiceNow adoption across the organization. ? Assisted clients in defining clear project requirements, translating them into actionable plans for successful solution deployment. Contributed to process improvement efforts, identifying areas for optimization within existing service management procedures. Collaborate closely with stakeholders at all organizational levels to understand their needs and tailor solutions accordingly within the ServiceNow platform. ? Mandatory Skills: Servicenow-Development. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
5 - 8 years
10 - 15 Lacs
Kolkata
Work from Office
Date 15 May 2025 Location: Kolkata, WB, IN #job-location.job-location-inline {displayinline;} Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities a we reduce carbon and replace cars. Could you be the full-time EPU Manager in Kolkata were looking for? Your future role Take on a new challenge and apply your expertise in ERP implementation and business processes in a cutting-edge field. Youll work alongside proactive and collaborative teammates. You'll play a critical role in implementing Alstoms Global Single Instance (GSI) Core Model, ensuring that ERP processes are correctly adopted and optimized. Day-to-day, youll work closely with teams across the business (such as engineering, operations, and IT), lead data cleansing operations, and provide training for end-users and newcomers on processes, business rules, and tools. Youll specifically take care of testing new functionalities and preparing data for migration, but also supporting end-users post-Go Live. Well look to you for: Providing in-depth knowledge of local business processes Leading data cleansing, validation, and migration efforts Testing new functionalities and addressing incidents or defects Communicating process changes to local management and end-users Developing and delivering training materials for end-users Contributing to the cutover plan and its execution Ensuring business roles are correctly defined with needed authorizations Supporting functional stream continuous improvement by sharing best practices All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: A graduate degree or extensive experience in a relevant stream such as engineering Extensive knowledge of local business processes Experience in ERP implementation (45 years preferred) Knowledge of Alstoms business and product lines Continuous improvement awareness Experience in end-user training Proficiency in English for daily communication (speaking, reading, and writing) Strong analytical skills Project management or change management experience Ability to work in a multicultural environment Excellent communication skills and a disciplined, proactive approach Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges, and a long-term career free from boring daily routines Work with innovative ERP solutions for rail operations Collaborate with transverse teams and helpful colleagues Contribute to impactful and innovative projects Utilise our dynamic and inclusive working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development through award-winning learning Progress towards leadership roles or specialized ERP expertise Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Posted 2 months ago
15 - 20 years
20 - 25 Lacs
Hyderabad
Work from Office
If you have a strong passion for technical design, architecture, interest in technology trends, developing enterprise grade applications in the Customer Relationship Management (CRM) space, and if you are a self-starter, go-getter, if you love to develop products with patentable ideas and have a DNA of being hands-on, technical research-oriented leader, then you are looking at the right opportunity. This role will be responsible for building the CRM foundational capabilities to help accelerate the Sales Order Management and Industry solutions. This leader will execute the most strategic CRM and Industry Workflow priorities in the next 3-5 years, and will work closely with core platform, product stakeholders and industry teams. What you get to do in this As a Director, Software Engineering, you will be an engineering leader in the ServiceNow CRM Foundation engineering team, and you will be Responsible for at least 2-3 engineering managers reporting to you to develop best in class technical designs in building enterprise grade software. Designing and developing high quality applications with a customer-first mindset and leveraging the industry leading ServiceNow platform Working closely with product managers in defining, owning and executing the product roadmap of customer operations that will help accelerate end to end vertical industry solutions. Collaborate with product managers and user experience designers to deliver delightful experiences Build rich, modern web and mobile web experiences that are accessible, progressive and responsive Leading teams to design and implement software that is simple, intuitive and easy to use that will allow customers to extend and customize the functionality to meet their specific business needs Play a key role in the design and implementation of new products and features while also enhancing the existing product suite Translate requirements and mock-ups into fully functional features by working closely with business and product owners, and creative designers Responsible for mentoring and grooming engineering managers, senior and staff engineers leading by example to be the next line of leaders. To be successful in this role you have: Over 15+ years of experience designing and building scalable reusable products/components Strong hands on, technical leadership, strong data modelling background. Expe
Posted 2 months ago
8 - 13 years
30 - 35 Lacs
Bengaluru
Work from Office
We are looking for a highly ambitious DevOps Engineer to join our exciting journey in Integration Suite Customer onboarding team to alleviate customer onboarding experience. You will be a member of a cross-functional scrum team and take part in all team activities including researching and prototyping, testing and ensuring onboarding of cloud native services for customer is seamless. If you are interested in cloud native technologies, you will find an inspiring and professional environment for your learning and growth. We emphasize teamwork and a trust-based working model. Collaboration with other teams in an international environment will be a regular part of your work. Role Information: Contribute and gain experience in seamless customer onboarding of enterprise scale cloud applications with DevOps culture at heart . Actively drive ITIL best practices to achieve operational excellence and efficiency and maximize uptime. Active participation in program, live site meetings and bring visibility to the customer onboarding team and topics . Continuously decrease mean time to recovery and meantime to detection. Actively drive customer escalations, expert Live site handling, providing on-call support during off-business hours Review the live site issues, KPI s and identify improvements for the Engineering & customer onboarding team Implementing cost-control strategies Continuously gain more insights into the product and share the learning with the team. Act as an interface between the SAP and the partners. Own the service catalog for the customer onboarding team. Acquire and maintain knowledge of existing and new products and services in order to provide accurate and efficient customer support Drive continuous improvement projects to bridge gaps in existing processes Experience (Role Requirements): BE / BTech with strong analytical and problem-solving skills . Be a great team player ensuring seamless work with geographically distributed teams. 8+ years of work experience Good verbal and written communication skills as well as interpersonal skills Strong knowledge of cloud, IT service management software. Strong customer focus, service minded, and experience in handling customer escalations. Customer centric and data driven approach Familiarity with at least one cloud solution such as Amazon, Azure or Google Ability to learn and adapt quickly Ability to bring forth new ideas with a strong drive for results
Posted 2 months ago
2 - 9 years
6 - 7 Lacs
Hyderabad
Work from Office
Diverse Lynx is looking for ServiceNow Developer to join our dynamic team and embark on a rewarding career journey Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Design quality features and thinks about how the applications and solutions will evolve in the future Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability ServiceNow Developer(ITSM,Catalog,ITOM HRSD)
Posted 2 months ago
2 - 7 years
5 - 9 Lacs
Hyderabad
Work from Office
Diverse Lynx is looking for Servicenow Developer to join our dynamic team and embark on a rewarding career journey Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Design quality features and thinks about how the applications and solutions will evolve in the future Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability
Posted 2 months ago
8 - 13 years
9 - 19 Lacs
Bengaluru
Remote
Experienced in ServiceNow development with expertise in ITSM, CMDB, and scripting (JavaScript/Python), including implementation of solutions such as service mapping and discovery.
Posted 2 months ago
3 - 8 years
9 - 19 Lacs
Hyderabad
Remote
Company Description Oblytech is your all-in-one IT partner, specializing in ServiceNow and an Official Salesforce Partner, offering cost-effective offshore expertise and comprehensive IT solutions tailored to your needs. Our India-based team specializes in ServiceNow and Salesforce solutions, IT consulting, staff augmentation, and expertise in major platforms like Microsoft, Google, and AWS. We provide custom software development, managed IT services, data analytics, cloud solutions, DevOps & automation, project management & business analysis, and QA services. About the Role: Oblytech is looking for four experienced ServiceNow Technical Consultants to support a global implementation project with a strong focus on Customer Service Management (CSM) and Order Management for Telecom (OMT) . The engagement begins in June and requires hands-on development experience in one or both modules. Youll be working closely with global teams, contributing to custom development, platform configuration, and process optimization. Candidates with strong expertise in either CSM or OMT are welcome, though prior experience in both will be preferred. Key Responsibilities: Configure, develop, and customize ServiceNow CSM and/or OMT modules according to project requirements. Build features such as case management, agent workspace, SLAs, entitlements, product catalogs, and order workflows. Develop service catalog items, order fulfillment processes, and customer service automation flows. Create REST and SOAP integrations with external platforms and manage data synchronization via Integration Hub. Write clean, efficient JavaScript code using Glide APIs, Business Rules, UI Policies, and Flow Designer. Implement security controls, access policies, and governance best practices across the platform. Participate in agile ceremonies including sprint planning, reviews, and retrospectives, contributing actively to backlog grooming and delivery estimation. Conduct unit testing, code reviews, and support QA/UAT for release management. Collaborate with cross-functional global teams and business stakeholders for requirements analysis, solution demos, and feedback incorporation. Maintain detailed technical documentation including design specs, workflows, and knowledge transfer guides. Required Skills and Experience: Customer Service Management(CSM) experience is mandatory. Strong knowledge of ServiceNow development and customization , including workflows, UI actions, and business rules. Experience with ServiceNow integrations using REST/SOAP APIs, Integration Hub, and external system connectors. Exposure to Service Bridge and Attribute-Based Case Routing (preferred). Knowledge of Order Management for Technology Providers (OMT) (preferred). Hands-on experience in scripting (JavaScript, Glide APIs), UI customization, and ServiceNow administration . Understanding of ServiceNow data models, security architecture, and platform governance . Ability to troubleshoot, debug, and optimize ServiceNow applications for better performance. Strong problem-solving skills, attention to detail, and ability to work in offshore teams . Certifications: CIS-CSM (Certified Implementation Specialist CSM) Suite - Order Management - Telecom, Media, Technology Professional CSA, CAD Why Join Oblytech? Remote Work Possibility: Flexible remote work arrangements for candidates in India and Australia to support global clients seamlessly. Be part of a globally distributed support team working with high-impact enterprise customers. Exposure to cutting-edge ServiceNow modules, integrations, and application development. Competitive compensation and growth opportunities in a fast-paced IT consulting firm.
Posted 2 months ago
8 - 10 years
10 - 12 Lacs
Hyderabad
Work from Office
Overview We are seeking a highly skilled IT Catalogs Product Manager with a strong consulting and functional background to lead the strategy, development, and optimization of IT Service Catalogs. The ideal candidate should have 8-10 years of experience in IT Service Management (ITSM), ITIL frameworks, and ServiceNow platform expertise. This role requires a blend of technical acumen, strategic thinking, and stakeholder engagement skills to ensure seamless IT service delivery. Responsibilities Product Ownership & Strategy: Drive the IT Service Catalog roadmap, aligning with enterprise ITSM strategies. Ensure the Service Catalog meets business needs and enhances user experience, automation, and efficiency. Collaborate with business units, IT teams, and stakeholders to understand service requirements and optimize catalog offerings. Act as a subject matter expert (SME) on IT Catalogs, providing guidance on best practices and frameworks. Work closely with business leaders, IT teams, and service owners to refine and improve IT services. Work with cross-functional teams to design, implement, and enhance Service Catalog solutions in ServiceNow. Qualifications 8-10 years of experience in IT Service Management (ITSM) and Service Catalog management. Strong expertise in ITIL framework (ITIL v3 or v4 certified preferred). Hands-on experience with ServiceNow ITSM, Service Catalog, and Request Management. Functional expertise in IT Service Design, Workflow Automation, and Process Optimization. Proven ability to define catalog structures, SLAs, workflows, and automation solutions. Experience in consulting, stakeholder management, and business process reengineering. Strong understanding of enterprise IT landscapes, integrations, and self-service enablement. Excellent analytical, communication, and leadership skills.
Posted 2 months ago
1 - 5 years
3 - 6 Lacs
Bengaluru
Work from Office
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of company goals by integrating teams for the best outcome. Impact Impacts a team through quality of services and information provided. Follows standardized procedures and practices and receives moderate supervision and guidance. Leadership Has no supervisory responsibilities. Manages own workload. Problem Solving Ability to problem solve, self-guided. Evaluates issues and solutions to provide the best outcome for the client and end-users. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. Identifies customer needs by referring to case notes and examining each as a specific case. Performs routine call center activities concerning business products and services. Uses standard scripts and established guidelines and under supervision, to meet SLAs. Provides customers with information that is specialized and communicated in a warm empathetic manner. Gathers all necessary information to update the database. Escalates issues to senior levels, based on complaints or concerns. Explains company policies to customers. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Posted 2 months ago
4 - 9 years
8 - 18 Lacs
Hyderabad
Remote
Top Skills: Hands on experience in ServiceNow development. ITSM- Creating workflows in ITSM, Service Catalogs, Service, Portal, Module, Backend work flows etc. CI- Continuous Improvement module. Service Portal is good to have. Integration / REST APIs. Roles and Responsibilities: Must have good exposure to ServiceNow Development. Strong Core Java development experience Demonstrated experience designing and developing process-based solutions. Demonstrated experience documenting user case processes and BPM workflows. Ability to transform Business Requirement into Business Process, End to End experience of ServiceNow -based application design and implementation. Well versed with class hierarchy, Update set hierarchy, data layer, flows, UI Action /policy , deployment, Integration, SOAP Service implementation in ServiceNow , REST API Integration. Excellent verbal, active listening, and written communications skills along with demonstrated facilitation skills. Proven analytical and problem-solving skills
Posted 2 months ago
6 - 10 years
5 - 9 Lacs
Pune, Greater Noida
Work from Office
Job Summary: We are seeking a detail-oriented Functional Analyst with expertise in ServiceNow catalog automation to join our dynamic team. The ideal candidate will act as the bridge between business requirements and technical implementation, ensuring seamless integration and optimization of the ServiceNow catalog workflows. Key Responsibilities: Analyze business requirements and translate them into functional specifications for ServiceNow catalog automation. Collaborate with stakeholders to design and implement Service Catalog solutions that meet organizational needs. Work closely with developers and architects to ensure proper execution of catalog automation workflows. Test and validate ServiceNow configurations to ensure quality and adherence to requirements. Provide support and training to end users for Service Catalog functionalities. Document processes, workflows, and configurations for future reference and compliance. Required Skills and Qualifications: Strong understanding of ServiceNow functionality, particularly Service Catalog and automation processes. Experience in gathering requirements and creating functional specifications for ServiceNow implementations. Familiarity with workflow design, system integration, and automation concepts. Excellent analytical and problem-solving skills. Strong communication and interpersonal abilities to work with cross-functional teams. Preferred Qualifications: ServiceNow certifications, such as Certified Implementation Specialist or Certified System Administrator. Exposure to scripting languages and basic technical knowledge for working alongside developers. Understanding of ITIL frameworks and processes
Posted 2 months ago
13 - 18 years
7 - 12 Lacs
Bengaluru
Work from Office
Skill required: Tech for Operations - ServiceNow Portal Development Designation: Packaged App Development Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationDemonstrate skills for Service Portal Development, including understanding and use of Pages, Blocks, Content Types, Themes, Styles, Layouts, and Frames, at the basic level and jelly script, UI Macros and Pages, and Angular JS at the advanced level. What are we looking for? Workday SAP SuccessFactors ServiceNow Advanced Workflows ServiceNow Tools Administration Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts
Posted 2 months ago
10 - 14 years
8 - 12 Lacs
Bengaluru
Work from Office
Skill required: Tech for Operations - ServiceNow Portal Development Designation: Packaged App Development Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationDemonstrate skills for Service Portal Development, including understanding and use of Pages, Blocks, Content Types, Themes, Styles, Layouts, and Frames, at the basic level and jelly script, UI Macros and Pages, and Angular JS at the advanced level. What are we looking for? ServiceNow Advanced Workflows ServiceNow Tools Administration Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts
Posted 2 months ago
5 - 8 years
15 - 30 Lacs
Bengaluru
Remote
Share your resume ASAP nithya@agminfra.com Experience: Minimum of 5 years of experience as a ServiceNow Developer. Extensive experience in core ServiceNow development areas such as Record Producers, Service Portal, Notifications, Groups, Business Rules, Script Includes, Client Scripts, and UI Policies. Proven experience with Service Catalog, ITSM module, scoped and legacy HRSD, and Finance module.
Posted 2 months ago
3 - 8 years
6 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job_Description":" We are seeking a skilled and experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in developing and customizing the ServiceNow platform to meet business requirements. Job Description Develop and configure ServiceNow applications and modules (e.g., ITSM, ITOM, HRSD, CSM, CMDB, APM, GRC, ITAM, SPM, etc.). Customize ServiceNow workflows, business rules, client scripts, UI policies, and UI actions. Create and maintain integrations between ServiceNow and other systems using REST/SOAP APIs. Design and implement service catalog items with associated workflows and fulfillment automation. Work with stakeholders to understand business requirements and translate them into technical solutions. Participate in Agile/Scrum development processes and project lifecycle phases. Maintain technical documentation and knowledge base for ServiceNow configurations and processes. Provide support and troubleshoot issues related to ServiceNow functionality and performance. Ensure compliance with best practices in ServiceNow development, security, and data integrity. Requirements Requirements Candidate should be able to perform in a dynamically changing environment. Should have prior hands-on working experience in ServiceNow platform ServiceNow Platform Configurations and ServiceNow Scripting, Best practices Integration to various solutions (SaaS, External Apps) using REST API / web service / JSON will be added advantage Ability to work with clients and partners directly and handle crunched timelines Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork. Certifications ServiceNow Certified System Administrator (Desired) ITIL Certifications (desired) At least 1 mainline ServiceNow Implementation Certification (Desired) Experience& Background BE/B-Tech/MCA/BSc/BCA Implementation/customization experience on ServiceNow ITIL/ServiceNow Certifications will be an added advantage. Set up standards for quality control; measure and report performance against those standards Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Knowledge of web based development languages; specifically JavaScript, Ajax Benefits Benefits What we Offer Above industry-average remuneration Excellent learning & career progression Paid Time Off - Holidays / Vacation WFH / Flexible Schedule Health Insurance coverage (Family as well) Bonus & Incentives Free Industry-leading training, certification and support Employee Recognitions & Teaming Activities ","
Posted 2 months ago
2 - 6 years
3 - 7 Lacs
Bengaluru
Work from Office
remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 5 Days Ago job requisition idREQ334707 Responsibilities Work with JLLs global Enterprise Process Owners to translate business requirements into technical requirements Lead requirements analysis, document, and develop Integrate ServiceNow with other tools such as Workday, AD, Okta, Office 365 Work at least 50% of the time during Central Standard Time (GMT -6) Work independently, yet initiate communication to get answers Sounds like you? To apply you need to be: Experience & Education 1 to 2 years of ServiceNow development experience. Bachelors degree in Computer Science ITIL certification preferred Experience with ITSM, ITOM. HR and others a plus. ServiceNow certification (Certified Application Developer) is a plus Technical Skills & Competencies The candidate will understand ServiceNow functionality and how all ITIL processes can be implemented in ServiceNow. This includes, but is not limited to, incident, request, change, problem,knowledge, SLA, configuration, asset, portal, service catalog, and reporting, including Performance Analytics. System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong written and verbal communication skills (English) Strong analytical and problem-solving skills Experience presenting and conducting demos with stakeholders Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system Experience in with scripting languagesJavaScript, Python, Perl, Unix Shell, Windows Shell) Experience with relational databases (e.g. MySQL, Oracle) Ability to present technical information in a way that non-technical staff will understand What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in a fully entrepreneurial and inclusive work environment. If you harbour passion for learning and adapting new technologies, JLL will continuously provide you with platforms to enrich your technical domains. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Its no surprise that JLL has been recognized by the Ethisphere Institute as one of the 2019 Worlds Most Ethical Companies for the 12th consecutive year. Apply today! Location On-site Bengaluru, KA Scheduled Weekly Hours: 40 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.
Posted 2 months ago
5 - 9 years
13 - 18 Lacs
Bengaluru
Work from Office
Position Summary To lead building high-performing, scalable, enterprise-grade applications with implementation of business rules. Job Responsibilities Lead a team of 2-4 development members. Design scalable and flexible business rules frameworks for the team to work on. Design and develop new and enhanced functionality in the Strategic Decision Making modules Explore and select existing business rules frameworks and software tools that can be leveraged for providing the solution Design the implementations for such frameworks or similar engine(s) and integrate them with existing Force.com platform based applications Hands on design and development of technical artifacts Create HLD and assist the team in creating LLDs. Guide the team to perform optimally by scheduled code reviews and feedbacks. Education BE/B.TechMaster of Computer Application Work Experience Total12yrs. And Minimum of 6 years of relevant experience in leading a team of technical team membersToal 15yrs. And Minimum of 9 years of relevant experience in leading a team of technical team members Behavioural Competencies Teamwork & LeadershipMotivation to Learn and GrowOwnershipCultural FitTalent Management Technical Competencies Problem SolvingLifescience KnowledgeCommunicationProject ManagementAttention to P&L ImpactBusiness developmentCapability Building / Thought LeadershipScale of revenues managed / deliveredScale of Resources Managed
Posted 2 months ago
3 - 8 years
6 - 10 Lacs
Bengaluru
Work from Office
As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB, GRC, HRSD, ITOM module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service Catalog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and. CIS-ITSM Certifications
Posted 2 months ago
4 - 9 years
30 - 45 Lacs
Chennai
Hybrid
Location - Pan India Grade - B2, B3, C1 B2 - 22 LPA (7.5% variable included) B3 - 32 LPA (10 % variable included) C1 - 44 LPA ( 15% variable included) Locations: Bangalore, Hyderabad, Chennai, Pune, Delhi/NCR,Kolkata and Bhubaneswar interviews: 3 Rounds 1st and 2nd round will be technical round 3rd will be HR / Managerial round ServiceNow Developer 1) ITSM (Incident, Problem and Change Management) 2) Scripting (Client side and server side) 3) Integration (Inbond and Outbond Integration), Rest, SOUP or Soup UI Below are the Modules of ServiceNow HRSD CSM FSM TSM CMDB Portal Catalog ITOM ITAM (SAM and HAM) ServiceNow Developer with any combination of modules is fine. HRSD Experience with the ServiceNow HR Service Delivery (HRSD) application Knowledge of HR functions, processes, and best practices Knowledge of Case Management, Knowledge Management best practices and design Experience designing and/or implementing an HR Shared Services center Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM Must have hands on standard CSM process implementation ServiceNow in depth Process knowledge (CSM Process, integrations etc.) Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM Working experience with FSM application on Work Order management, scheduling and dispatch Configuring Field Agent activities ( Mobile & Desktop) Configuring Field Service Business Process, Assignment, and Add-ons Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording Integrations with Applications and Data Sources. Process Integrations Good Knowledge on Field Service Industry good practice
Posted 2 months ago
7 - 12 years
20 - 35 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Warm Greetings from SP Staffing Services Pvt Ltd!!!! Experience:4-13yrs Work Location :Pan India Job Description: Strong understanding and knowledge in ITIL Processes Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts Develop standards , process and support and maintenance of existing environment Develop use-case scenarios for Testing Assist with analyzing and converting business requirements to system requirements Work with stakeholders to design testing strategies for development, QA and UAT environments Working knowledge of ServiceNow release upgrade process for implementation Experience with full suite of ITSM modules including Incident, Request, Problem, Change,Case Management, Service Portal Integrate ServiceNow applications with third applications using REST/SOAP APIs Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities Require strong debugging and troubleshooting skills To be proficient in understanding end to end deployment process\ Experience with large scale, enterprise ITSM implementations Ability to prioritize multiple competing priorities in a fast-paced environment Experience designing, developing, implementing business applications in ITIL, CMDB, Service Catalog, Change Management, Incident Management , Case Management and Performance Analytics Certification in ServiceNow Certified Implementation Specialist in ITSM module. Interested candidates, Kindly share your updated resume to ramya.r@spstaffing.in or contact number 8667784354 (Whatsapp:9597467601 )to proceed further
Posted 2 months ago
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