Service Captains

Job Title: Service Captain

Department: Food & Beverage Service
Experience Required: 3–5 years in restaurant service
Qualification: Plus Two (12th Grade) or above
Location: Kochi, Vyttila
Employment Type: Full-Time

Job Summary:

We are looking for a professional, well-groomed Service Captain with 3–5 years of hands-on experience in the restaurant industry. The Service Captain will oversee the front-of-house operations, ensure guest satisfaction, and lead a team of service staff with discipline and efficiency.

Key Responsibilities:

• Supervise and coordinate daily restaurant service operations
• Ensure high standards of cleanliness, hygiene, and personal grooming among staff
• Train and guide service staff to deliver excellent customer service
• Maintain smooth coordination between kitchen and service teams
• Handle guest complaints and queries professionally
• Take food and beverage orders when required and ensure timely service
• Monitor table settings, side stations, and overall dining area
• Check inventory and requisition of service materials as needed
• Follow and enforce company policies, health, and safety regulations

Requirements:

• Minimum 3–5 years of experience in a restaurant or hotel as a service staff or captain
• Educational qualification: Plus Two (12th grade) or higher
• Strong communication and interpersonal skills
• Leadership qualities and team management abilities
• Knowledge of menu, food, and beverage service standards
• Physically fit and presentable; neat and clean appearance mandatory
• Flexible with working hours, including weekends and holidays
• Basic computer knowledge is an advantage

Preferred Attributes:

• Customer-focused attitude
• Problem-solving skills
• Attention to detail
• Passion for hospitality and service excellence

Job Types: Full-time, Permanent

Pay: ₹27,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time

Work Location: In person