Posted:13 hours ago|
Platform:
On-site
Full Time
Key Responsibilities:
1. Welcome customers and understand their service needs.
2. Explain vehicle issues and service process in simple terms.
3. Coordinate between customers and workshop team.
4. Prepare job cards and update service records.
5. Share accurate service estimates (cost & time).
6. Ensure timely delivery of vehicles after servicing.
7. Handle customer queries and complaints politely.
8. Recommend additional services or maintenance when required.
9. Build good customer relationships for repeat business.
10. Maintain service quality and ensure customer satisfaction.
Requirements:
· Minimum 2+ years’ experience as Service Advisor in the Automobile Industry.
· Strong communication and customer service skills.
· Basic technical knowledge of two-wheelers.
· Location preference: Boisar or Palghar.
Job Types: Full-time, Permanent
Pay: ₹16,000.00 - ₹18,000.00 per month
Work Location: In person
STS Auto Pvt Ltd
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