SERVICE ADVISOR

Job Title: Service Advisor

Job Summary:

We are seeking a skilled and customer-focused Service Advisor to join our team. The successful candidate will be responsible for providing exceptional customer service, accurately assessing vehicle issues, and effectively communicating with customers and technicians.

Key Responsibilities:

- Customer Service: Greet customers, understand their service needs, and provide timely updates on service progress.

- Vehicle Assessment: Accurately assess vehicle issues, identify required repairs, and create repair orders.

- Communication: Effectively communicate with customers, technicians, and other stakeholders to ensure seamless service delivery.

- Repair Order Management: Create and manage repair orders, ensuring accuracy and timeliness.

- Parts and Accessories: Recommend and sell parts and accessories to customers, as needed.

- Quality Control: Ensure high-quality service delivery, adhering to dealership standards and policies.

Requirements:

- Automotive Knowledge: Basic understanding of automotive systems and repair procedures.

- Communication Skills: Excellent verbal and written communication skills.

- Customer Service Skills: Strong customer service skills, with a focus on building relationships and resolving issues.

- Organizational Skills: Ability to prioritize tasks, manage multiple repair orders, and meet deadlines.

- Technical Skills: Familiarity with dealership management systems (DMS) and other software applications.

Preferred Qualifications:

- Automotive Industry Experience: Previous experience in the automotive industry, preferably as a Service Advisor or Technician.

- Certifications: DIPLOMA OR ENG IN AUTOMOBILE/ MECHANICAL

What We Offer:

- Competitive Salary: A competitive salary package, with opportunities for growth and development.

- Benefits: Benefits, such as health insurance.

- Training and Development: Ongoing training and development opportunities to enhance skills and knowledge

Job Types: Full-time, Permanent

Pay: ₹10,432.08 - ₹21,192.19 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Provident Fund

Work Location: In person