Service Advisor

Job Description

Job Title: Service Advisor Company: Carace Bespoke Detailing Location: [Insert Location] Salary: ₹15,000 – ₹25,000 per month Experience Required: Minimum 2 years in the automobile industry Job Type: Full-time --- Job Description: Carace Bespoke Detailing is seeking a dynamic and customer-focused Service Advisor to join our growing team. The ideal candidate will have a strong background in the automotive industry and be passionate about providing premium customer service in a detailing and car care environment. --- Key Responsibilities: Greet and interact with customers, understand their vehicle care needs, and provide expert advice on detailing services. Coordinate service bookings and manage the service schedule efficiently. Prepare job cards and service estimates with accuracy. Communicate effectively with the detailing team to ensure timely and high-quality service delivery. Maintain customer records and follow up for feedback and future services. Handle customer complaints or concerns professionally and ensure resolution. Promote additional services and packages to enhance customer experience and revenue. Requirements: Minimum 2 years of experience in the automobile industry, preferably in a service-related role. Strong communication and interpersonal skills. Customer-centric attitude with a proactive problem-solving approach. Basic knowledge of car detailing, maintenance, and automotive services. Proficiency in MS Office and service management software (if applicable). What We Offer: Competitive salary: ₹15,000 – ₹25,000 per month (based on experience) Opportunities for growth within a premium automotive service brand Supportive team environment Employee discounts on services