Service Advisor

Job Description

Job Description · Provide clear cost/time estimates and keep customers informed of work progress · Greet and welcome customers open repair order & refer vehicle history · Ensure speedy maintenance and repair through clear identification of customers’ needs and accurate repair order preparation · Create clear precise customer invoices that show and itemize all parts, labor and lubricant charges · Maintains vehicle functioning & operator complaints by conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components; repairing body damage & warranty management · Inspect customer vehicles for pre-existing damage & additional work require during reception · Complete customer satisfaction by ensuring on-time delivery of the vehicle What are we looking for? · Degree/ Diploma in Auto/Mechanical or Graduate may be advantageous · At least 2 years of experience in the automobile industry in similar role · Excellent customer service, interpersonal, and communication skills · Strong organizational, decision making, and problem-solving skills · The ability to communicate with customers and management Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Day shift Morning shift Experience: service advisor: 2 years (Preferred) Work Location: In person