Posted:10 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Duties in General

Responsible for reliable & comprehensive After Sales service is offered to all customers at all time. Always advise & consult customers on service needs and explains the performed work to ensure highest customer satisfaction.

Required Qualifications

  • BE / Diploma in Automobile with at least 3 years of working experience as a Service Advisor.

•Experience in the automotive After Sales Business is preferred.
•Excellent communication skills.•Professional and courteous attitude..•Excellent customer service mentality with ability to quickly build strong relationships.

Key Tasks & Responsibilities

  • To create complete and detailed orders with vehicle data, diagnosis, estimated working hours, completion time, scope of costs.

•To organize test drives to ensure correct diagnosis by a service technician and workshop master technician.

•To check parts availability prior to start of repairs.

•To arrange final approval with test drive and check of invoice.

•To hand over the car to the customer with invoice explanation (costs & jobs carried out).

  • To offer accessories and merchandise products, as well as the services of the dealership within the framework of the advice discussion.

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹22,000.00 per month

Work Location: In person

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