Server Presales and Administrator

Presales and Server Administrator

Servers and Systems Support Engineer

Key Responsibilities

• Collaborate with the sales team to understand client requirements and translate them into technical solutions.
• Design and propose server, storage, and virtualization architectures tailored to customer needs.
• Prepare technical presentations, proposals, and Bill of Materials (BOMs) for enterprise solutions.
• Conduct product demonstrations and proof-of-concept (POC) deployments for prospective clients.
• Liaise with OEMs and vendors to evaluate products, obtain quotations, and optimize solution design.
• Provide technical input during RFP/RFQ responses and tender submissions.
• Support the transition from Presales to Project Execution, ensuring technical accuracy and feasibility.
• Stay updated with the latest server, storage, and cloud technologies to offer innovative solutions.

Server & System Administration

• Install, configure, and maintain

  Windows/Linux servers

  in both physical and virtual environments.
• Manage

  Active Directory

  ,

  DNS

  ,

  DHCP

  ,

  Group Policies

  , and enterprise authentication services.
• Support and maintain

  virtualization platforms

  such as

  VMware

  ,

  Hyper-V

  , or equivalent.
• Perform

  server patching

  ,

  firmware upgrades

  , and

  system hardening

  to meet compliance standards.
• Monitor system performance, troubleshoot issues, and ensure timely resolution of incidents.
• Administer

  backup

  ,

  replication

  , and

  disaster recovery

  solutions.
• Support enterprise applications including

  Exchange

  ,

  SharePoint

  , and

  Microsoft 365

  .
• Ensure adherence to

  security standards

  and

  compliance frameworks

  such as

  ISO 27001

  ,

  SOC 2

  , and

  GDPR

  .
• Document

  system configurations

  ,

  procedures

  , and

  troubleshooting guides

  .