Server Hardware Engineer

Aforeserve

1 - 3 years

3 - 7 Lacs

Surat Gujarat India

Posted:12 hours ago| Platform: Foundit logo

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Skills Required

Hardware Design Circuit Analysis Debugging Skills thermal management

Work Mode

On-site

Job Type

Full Time

Job Description

Field Server Engineer

Key Responsibilities:

Perform on-site diagnostics, hardware troubleshooting, and repair of HP server and storage systems.
Handle support calls for
HP ProLiant Servers (DL360/DL380)
,
HP 3PAR Storage
,
HP Apollo
,
HP Synergy
, and
HP Tape Libraries
.
Replace server components (motherboards, drives, power supplies, memory, etc.) and perform firmware upgrades.
Collaborate with HP supportand logistics to ensure timely resolution of hardware issues.
Maintain documentation of service calls, parts used, and issue resolution details.
Provide guidance and technical assistance to clients on server and storage systems.
Ensure service-level agreements (SLAs) and client satisfaction targets are consistently met.

Requirements:

Proven experience in handling hardware calls and support for HP servers and storage.
Strong understanding of
server architecture
,
RAID configuration
, and
SAN/NAS storage
systems.
Hands-on experience with HP tools and diagnostics (e.g., Insight Diagnostics, SmartStart, iLO).
Familiarity with data center environments and cabling standards.
Excellent problem-solving and customer service skills.
Willingness to travel to client locations as needed.
Relevant certifications (HP ASE, CompTIA Server+, or similar) are a plus.

Preferred Qualifications:

1+ years of experience in server and storage hardware support.
Prior experience working with enterprise-level clients.
Ability to work independently under minimal supervision.

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