Server Administrator

What you'll do:

• Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements.
• Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
• Availability for weekly on-call duties on rotating basis (once per month frequency)
• Document and reports on work completed to ensure compliance with Company and Customer Procedures.
• Escalate issues in line with company processes to ensure customer demands are met.
• Evaluate escalations and action appropriately to ensure customer demands are met.
• Provide customer service to internal and external customers to ensure consistent experience.
• Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
• Identify own development needs in line with business objectives.
• Acts as a role model for colleagues with regards to technical and behavioural competencies.
• Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation

What you'll Need

• Works under supervision. Uses minor discretion.
• Knowledge and skills required:

- Laptops / Desktops: Lenovo, Dell, HP

- Servers: Dell servers, HPe Proliant servers, Lenovo

- Printer: HP printers

- UPS: APC - UPS, battery, UPS management cards and Power transfer switches

• Able to follow instructions and procedures
• Proven experience in IT Desktop Service environment.
• Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role
• Demonstrates an organised approach to work.
• Demonstrates customer service abilities
• Routine administrative skills
• Good interpersonal skills, basic literacy and numeracy skills
• Demonstrates awareness of health and safety at work.