Senior WebLogic Administrator

Role Overview: As a Senior Systems Engineer at Oracle, your primary responsibility is to deliver post-sales support and solutions to Oracle's customer base. You will serve as an advocate for customer needs by resolving post-sales non-technical customer inquiries via phone and electronic means. Additionally, you will address technical questions related to the use of and troubleshooting for Oracle's Electronic Support Services. Acting as a primary point of contact for customers, you will facilitate customer relationships with Support and provide advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Key Responsibilities: - Interface with the customer's IT staff regularly, either on-site or remotely, to resolve moderately complex technical problems related to the installation, recommended maintenance, use, and repair/workarounds for Oracle products. - Utilize your experience in some Oracle products and multiple supported platforms to provide solutions with general guidance from management while advising on progress/status. - Manage varied and complex job duties that require independent judgment, potentially leading projects. - Demonstrate exceptional communication skills and an ability to work independently with customers to achieve the highest levels of customer satisfaction. Qualifications Required: - Bachelor's degree in Computer Science, Engineering, or equivalent experience preferred. - Minimum of five years of related experience. - Important to have experience with Oracle's core products, applications, and tools. (Note: No additional details of the company were mentioned in the job description.),