Senior Travel Consultant

Job Title: Travel Consultant

Location: Panchkula

Job Type: [Full-Time]

Job Summary: As a Travel Consultant at Gyan Rachana Tours and Travels, you will play a crucial role in creating seamless and unforgettable travel experiences for our clients. You will work closely with customers to understand their preferences, provide expert recommendations, and book travel arrangements including flights, accommodations, tours, and activities. Your goal is to ensure that each client’s journey is stress-free, exciting, and tailored to their individual needs.

Key Responsibilities:

• Customer Consultation: Engage with clients to understand their travel needs, preferences, and budgets, offering personalized travel recommendations and solutions.
• Booking and Reservations: Handle all aspects of booking flights, accommodations, car rentals, tours, and other travel services. Ensure the best possible options and rates for clients.
• Itinerary Planning: Create customized travel itineraries that include transport, accommodation, and activities, ensuring all logistical details are covered.
• Travel Advice: Offer expert advice on destinations, local customs, weather conditions, visa requirements, and travel insurance.
• Problem Resolution: Provide excellent customer service by addressing client concerns and troubleshooting any travel-related issues before, during, or after their trip.
• Up-to-date Knowledge: Stay informed on travel trends, new destinations, and industry changes to provide clients with the latest information.
• Sales and Marketing: Promote special deals, packages, and offers to clients, meeting individual sales targets and contributing to the company’s growth.

Qualifications:

• Proven experience in travel consulting or a related field.
• Strong knowledge of travel destinations, cultures, and travel-related services.
• Excellent communication and customer service skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficiency with booking systems, travel software, and Microsoft Office Suite.
• Strong attention to detail and organizational skills.
• A passion for travel and helping others create amazing experiences.

Preferred:

• Certification or training in travel and tourism.
• Experience with international travel and group bookings.

Benefits:

• Fixed Timmings
• Incentives

Job Type: Full-time

Pay: ₹18,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Ability to commute/relocate:

• Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Location:

• Panchkula, Haryana (Required)

Work Location: In person