Senior Teller/Customer Service Representative

Job Description:

We are looking for an experienced Telecaller with a minimum of 5 years in sales to join our Hair Wellness Clinic. The ideal candidate will have exceptional communication skills and a proven track record in sales. Experience in the hair transplant industry is a plus.

Responsibilities:

• Handle incoming and outgoing calls to potential and existing clients.
• Provide detailed information about hair transplant services and answer clients' queries.
• Schedule appointments for consultations and follow-ups.
• Maintain and update customer databases with accurate and current information.
• Achieve and exceed sales targets through effective communication and persuasion.
• Provide exceptional customer service and build lasting relationships with clients.
• Follow up with clients to ensure satisfaction and address any concerns.
• Collaborate with the sales team to develop strategies for increasing sales.

Requirements:

• Those who have prior experience in Hair Transplant will get a priority.
• Minimum of 5 years of experience in sales.
• Proven experience as a telecaller or similar sales/customer service role.
• Excellent communication and interpersonal skills.
• Strong persuasive and negotiation skills.
• Ability to handle rejection and remain persistent.
• Experience in the hair transplant industry is an added advantage.
• Proficiency in using customer relationship management (CRM) software.

Benefits:

• Competitive salary package.
• Opportunities for professional development and growth.
• Positive and supportive work environment.

We encourage you to apply if you meet the above criteria and are passionate about helping clients achieve their hair restoration goals.

To Apply: Please submit your resume and a cover letter detailing your relevant experience to info.hairsculture@gmail.com

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Experience:

• Telemarketing: 5 years (Required)