Senior Telesales Associate

0 - 31 years

0 - 1 Lacs

Posted:2 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary: We are looking for an energetic and persuasive Telecaller to join our team. The role involves contacting potential or existing customers over the phone to promote products/services, answer queries, and maintain strong customer relationships.preferable with laptop Key Responsibilities:   •  Make outbound calls to prospective customers and explain our products/services.   •  Answer incoming calls and respond to customer inquiries in a professional manner.   •  Maintain records of calls, customer information, and sales activities in the database.   •  Follow up on leads and ensure customer satisfaction.   •  Meet daily/weekly call and sales targets.   •  Handle objections politely and close sales when possible.   •  Provide accurate information to customers and resolve their concerns.   •  Coordinate with the sales team for further action on qualified leads. Requirements:   •  Minimum qualification: [10th / 12th pass / Graduate]   •  Good verbal communication skills in [languages required].   •  Basic computer knowledge (MS Office, CRM tools preferred).   •  Persuasive and customer-focused attitude.   •  Ability to handle rejection and remain motivated.   •  Prior experience in telecalling, telesales, or customer service is an advantage.

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