Senior Telecaller

Vediti Ayurveda

0 - 2 years

0 - 3 Lacs

Darbhanga

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

communication database resolve crm marketing data

Work Mode

On-site

Job Type

Full Time

Job Description

Job Role: Telecaller / Telesales Executive

Position Summary:
We are looking for a motivated and confident Telecaller to join our team. The candidate will be responsible for making outbound calls to potential or existing customers, handling inquiries, and generating leads/sales. Strong communication skills and the ability to handle rejections professionally are essential.

Key Responsibilities:

Make outbound calls to customers from the provided database or leads.
Explain the products/services to customers clearly and effectively.
Answer incoming calls and resolve queries related to products, services, or orders.
Maintain a daily record of calls, leads, and conversions in the CRM system.
Follow up with potential customers for feedback and conversions.
Achieve daily/weekly/monthly targets set by the team leader or manager.
Handle customer objections politely and professionally.
Coordinate with the sales and marketing team for campaign updates and customer feedback.
Stay updated with product knowledge and company offerings.

Required Skills:

Excellent verbal communication skills in Hindi/English (or regional language, if required).
Ability to persuade and influence customers.
Good listening and interpersonal skills.
Basic computer knowledge and data entry skills.
Ability to handle pressure and work with sales targets.

Eligibility Criteria:

Minimum Qualification: 12th Pass (Graduation preferred).
Experience: 0–2 years in telecalling or telesales (Freshers can apply).
Age: 18 to 35 years.

Job Type: Full-time

Pay: ₹8,245.98 - ₹29,916.53 per month

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

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