Senior Technical Writer

As a Technical Writer at Consilio, you will play a crucial role in developing instructional documentation and managing projects across Consilio systems. Your responsibilities will include collaborating with cross-functional teams to understand their needs, developing and maintaining documentation that meets established Consilio quality metrics, and maintaining a library of documentation for internal and/or external use. Key Responsibilities: - Develop instructional documentation for multiple projects and manage project plans and schedules. - Assist in planning, scheduling, and tracking documentation work to meet dates and client deliverables. - Work with Subject Matter Experts (SMEs) to create instructions for various software processes. - Manage documentation projects effectively to meet deadlines and quality standards. - Write, format, edit, review, and proof procedural and technical information for technical and non-technical users. - Gather and analyze technical and product information from various sources to document new or changing processes. - Proactively escalate project issues, roadblocks, and scope changes as they occur. - Practice established documentation development and maintenance practices as per the Consilio Corporate Communications Style Guide. - Provide editing support for various types of documents and maintain a library of documentation for internal and/or external use. - Research changes to documentation and update existing documents as required. - Solicit feedback for measuring documentation effectiveness and perform peer reviews to ensure accuracy, relevance, and adherence to writing standards. Qualifications Required: - 5+ years of experience in technical writing and editing/communications. - Proficiency in documenting information for different audiences and restructuring complex information. - Fluency in common Microsoft Office software, mainly Word. - Ability to prioritize tasks in a fast-paced environment, multi-task, and be a self-starter. - Thorough knowledge of the English language, including grammar, spelling, and usage. - Experience in interviewing, questioning, and negotiating technical documentation priorities. Nice-To-Have: - A bachelor's degree in English, journalism, or a related field. - Experience in documenting instructions for software/development processes. - Project management skills and experience using graphics/illustration software. Join Consilio for a collaborative and innovative work environment, professional growth opportunities, competitive salary and benefits package, and contribute to shaping the future of software development processes. (Note: Additional details about the company were not provided in the job description.),