Senior Technical Lead

As a seasoned professional in the field, you will be responsible for guiding delivery teams based on project needs, ensuring smooth execution of the delivery chain, and overseeing the construction of software to adhere to handbooks and best practices. Your role will involve driving and analyzing client and end-user feedback to identify opportunities for enhancing the overall user experience throughout the design process and product lifecycle. - Direct involvement with client stakeholders and end-users - Designing end-to-end experiences through participatory and iterative design techniques - Executing the full software development life cycle from requirement gathering to production support Your responsibilities will include designing, developing, implementing, and maintaining BPM/CRM application software using the PEGA platform. As a leader, you will be expected to lead the development team and coordinate with developers at different delivery centers worldwide. It will be essential to ensure that all functional and technical requirements are addressed in the completed technical designs and builds. Furthermore, collaborating with users/servicing teams to create solutions that enhance servicing capability and productivity will be a key part of your role. Qualifications: - MCA, BE, B.Tech - 8 to 12 years of experience,