key result / decision areas (outcomes)
Operational validation of cloud network infrastructure, service design, orchestration chain, security flows, network related changes
Minimized single point of failures and verified failover scenarios Validated capacity and performance of Cloud Infra and virtualized appliances during provisioning and change management stages Minimized time to mitigate or resolve the service or shared infrastructure caused by faulty system or software related issue
Create, test and maintain reusable code
(Python/Ansible scripts, APIs) intended to deploy and maintain shared cloud infrastructure elements based on input from Vendors, Design and operational teams
Safe delivery of new platforms and services with minimum customers disruption and adapted through the Automation Ecosystem
Study and build of migration plans to implement target topology and/or design
Proper customer notification and minimized disruption and impact during changes Changes delivered on time as per upstream teams and business expectations
Coordinate and activate managed customer SDN changes:
- Understand all technical details for the change, topology and traffic flow
- Notify customer if request is out of configuration guidelines and validate scheduling and impact
track and report on all changes received
Increased success rate and satisfaction on customer changes Increased customer services availability
Create detailed and clear Infrastrure or Service Change Guidelines
to Network Operations to smoothly implement changes with a combination of automated and manual steps including fallback and pre-post checks checkpoints
Guarantee failure detection and fallback procedures during changes for owned activatioin or handed over to external teams
Proactive audit of Cloud infrastructure to identify potential vulnerabilities and weakness
Own infrastructure and service levelling, compliance to security and engineering rules and ensure minimum level of operational and security weaknesses on the SDN infrastructure
Decreased failure rate related to latent configuration mistakes, faulty system and improved Clound infrastructure security (reflected on security audits)
Internal support and presentations on the areas of automation and data analytics
Accelerated provisioning, volume configuration and decreased testing times Improved documentation and adaptability of internal tools
- Provide weekly report to management on activity and performance
Improved and informed management decisions making
Promote and mentor automation and network related skills within team
Leveling of Network Engineers on the areas of SDN/Virtualization and Automation
Maintain a thorough understanding of the corporate tools
, systems, and processes
required to provide quality provisioning and Change Management
More effective interface with external teams leading to short delivery times with optimum performance
Technical Lead of projects requiring edge technologies on respective area of expertise
Innovation and Introduction of new features
Provide and implement workaround to minimize the incident downtime and restore the infrastructure and services
Document knowledge base symptoms and workaround for issues Analyze impacts to mitigate risks
Proactively identify opportunities to prevent new incidents
Minimize the number of incidents impacting our Customers
Incidents Resolution with shortest time to re-establish service to foster Customers Satisfaction
knowledge and abilities
Ability to drive/organize projects with advanced skills or technology challenges
Ability to ability to work in a virtual team and multicultural environment
Ability to identify problems and work to resolution as required
Ability to self teach and adapt to technology evolution and changes
Ability to collaborate and proactive communication to synthetize complex problems or design issues
education, qualifications, and certifications
College/University Degree or Master in Engineering, Computer Scince or other relevant area
English Fluent speaker
experience
Minimum of 8 years related work experience
in organizations within the Telecom or IT/Software industry
Python and/or Ansible experience on IT/networking environment
Agile and Devops experience
behavioral skills
skill target proficiency level expected
1
Agility to interact within a technical team
Proficient
2
Flexibility as evolving in a technology changing environment
Proficient
3
Innovation and out of box thinking
Proficient
4
results driven and commited
Advanced
5
communication
Proficient
6
Autonomy and self motivated
Advanced
professional skills
skill target proficiency level expected
1
Cisco CCNP or Juniper JNCIP level
Advanced - Must Have
2
Red Hat Ansible
Proficient - Must Have
3
Service Provider Juniper configuration expertise
Intermediate - Must Have
4
Python
Proficient - Preferable
5
Git and Gitlab
Developing - Preferable
6
Redhat System administration
Advance - Must have
7
Openstack and Openshift knowledge
Advance - Must have
8
Contrail knowledge
Intermediate - Preferable
9
Kubernetes
Advanced - Must have
10
Presentation and organization skills
Proficient - Preferable
11
Agile Facilitator, Presentation and organization skills
Proficient - Must have
