Title Sr Technical Architect
Reports To Sr. IT Delivery Leader
HR Information
- Senior, Technical Architect
- Location of resource India
Sr SAP Technical Architect
The Technical Architect responsible for managing, developing and maintaining the overall technical architecture for JCI SAP systems consistent with JCI policies. Responsible for strategic management of all technical activities including but not limited to Application Setup, System installation, System Change Management, Performance Monitoring, Performance Tuning, Transport Management, Data Management, Data Archiving, System Administration & Monitoring, User administration, Security, Development and Testing, Troubleshooting, project planning and estimation, Problem Analysis and Problem Resolution. Able to manage in a fast-paced 24x7 environment.
Globally manage and direct responsibility comprising of consultants of technical projects. Responsible for management of the work in all technical areas of the Architect Team, upgrades and existing and new projects/implementations. Ensure the SAP technical/NetWeaver architecture meets business platform requirements. Track and monitor SAP infrastructure and technical developments and report status to functional teams. Manage overall incoming technical requests from functional teams.
Monitor and maintain SAP systems environments for optimum performance and be proactive in identifying potential problems (environments include Sandbox, Development, Training, QA and Production n and n+1). Perform planning for core Basis functions (e. g. , corrections, support packs, kernels, transports). Plan and create proposed technical solutions for project and support requirements. Assist in creating and modifying strategies, resolve problems and document issues and resolutions.
Must have excellent interpersonal skills and able to establish strong working relationships with both technical and non-technical members of staff, be sensitive when introducing new technologies and methodologies to established groups and products, but have the conviction to push through technologies that are in the best interests of the company.
Principal Duties
- Manage and direct the work in the technical areas of the SAP Technology, upgrades, hardware migrations, cloud migrations and existing and new projects/implementations. Ensure the SAP technical/NetWeaver architecture meets business platform requirements. Track SAP infrastructure and technical developments and report status to functional teams. Manage incoming technical requests from functional teams. Manage work through internal shared service organizations (Enterprise Data Center) and external 3rd parties.
- Monitor and maintain SAP systems environments for optimum performance and be proactive in identifying potential problems (environments include Sandbox, Development, QA and Production). Perform core Basis functions (e. g. , corrections, support packs, kernels, transports).
- Mentor and train Architect team to perform daily duties
- Design, develop, and manage complex technical project plans for project and support operations
- Assist with reviewing custom code, analyzing the impact of the proposed technical solutions. Responsible for developing and modifying SAP technical strategies, lead problems resolutions and document issues and resolutions.
- Through strong interpersonal skills, establish strong working relationships with both technical and non-technical members of staff, be sensitive when introducing new technologies and methodologies to established groups and products, but have the conviction to push through technologies that are in the best interests of the company.
- Lead technical project through strong planning, project management skills, and directing work through a matrix delivery and support organization.
- Automation capabilities, BTP knowledge
- Must have excellent speaking, written, and presentation skills to articulate SAP technical strategies to leaderships and projects proposals.
- Excellent analytical and solution design skills required to design solutions for various functional, technical requirements, and enhancements.
- Lead aggressive problem diagnosis and creative problem-solving skills on highly complex problems including SAP performance tuning providing highest customer services to internal customers and end user community.
- Design SAP landscape for upgrades projects for SAP S/4Hana, ECC, Fiori, NetWeaver, Enterprise Portal, Business Warehouse, SLT, MDG, Fiori, SRM, and related SAP modules.
- Provide expertise knowledge in SAP S/4Hana ECC Enterprise Portal (EP), SNC, SD, BI, MDG, Solution Manager Installation Planning, Software Installation, Support Packs, and Upgrades on latest NW stack
- Provide solutions and directions based on past experience and strong understanding with integration of components NW/PI, BI/BW, EP, ECC, S4/Hana, SRM, and SLT.
- Experience with Enterprise Data Interchange(EDI) IDOC
- SAP ALE technology (RFC, IDOC, etc. )
Proven implementation experience with
- SAP ECC, MDG, EP, Ariba, Fiori
- Internet facing corporate Portals SAP Business Suite
- Hana S/4 and BW4HANA
- SAP on Cloud. Microsoft Azure, GCP or Amazon AWS
- Researching SAP issues through OSS, applying OSS Notes, evaluating OSS Notes, and testing after OSS Note / Hot Pack applications. Researching SAP Product Availability Matrix, Oracle, Linux Vendors, Windows Servers, and SQL Server, Sybase.
- Research SAP new technologies and technologies trends etc. Cloud, Artificial Intelligence, Database, Operating Systems
- Managing to SLAs and consistently achieving pre-defined metrics for projects and problem resolutions
- Provide expertise in supporting multiple hardware server platforms and operating systems
- Provide expertise and knowledge to apply ABAP and Java support packages
- Experience in High Availability and Disaster Recovery and develop guidelines and recommendations for SAP Disaster Recovery
- Ability to clearly communicate technology issues, plans and solutions from both a business perspective and a technical perspective providing pros and cons for recommended solutions.
- Supporting multiple hardware server platforms and operating systems including on major cloud (Azure, GCP, Amazon AWS) infrastructures
- Ability to apply ABAP and Java support packages
- Lead, plan, and manage team to deploy SAPGUI projects
- Lead, plan, and communicate SAP system maintenance outage activities.
Qualifications
- Minimum 5 -7 years SAP personnel management experience for technical resources
- 5 -7 years Database administration experience - Hana, ASE, MS SQL
- Bachelor degree in Computer Science / MIS from an accredited university
- Minimum 6 -8 years of strong hands on technical experience with SAP, including SAP Basis Administration, in a large-sized environment with at least 3 years in a lead technical role
- Four Full Life Cycle implementations, preferably with Global Template/Rollout Methodology
- Proven project management experience in managing system setup in matrix or shared service organizations
- Understanding of SAP and Portal authentication with Microsoft Active Directory / LDAP.
- Understanding of SAP Portal Content Admin, System Admin and User Admin
- Hands on experience in Visual administrator & Configurations tool
- Prior implementation experiences in the following Business Packages S4/Hana, S/4 HANA for BW, ECC, BW, MDG.
- Understanding integrating SAP Portals with WebSphere Portal, Siteminder and Kerberos. (a Plus)
- Proven experience in SAP performance and availability monitoring
- Advanced knowledge and experience in SAP security (including creating and managing SAP Security roles, profiles. SSO, and CRM, EP, SNC configuration, etc. )
- Certifications in SAP Basis Administration and Oracle DBA
- Experience designing and utilizing Service-Oriented architectures (SOA)
- Very strong technical skills in UNIX (HP-UX 11. 3), Suse, and Red Hat Linux, Windows Servers, and ORACLE Database. Expertise in handling application related issues at the OS level in Unix and Linux
- Multiple installs and support on SAP systems with Oracle DB, SQL Server, Hana
- SAP technical architecture skills
- SOA background/experience (a Plus)
- Understanding of WebSphere integration technologies
- Experience developing and enforcing standards Technical architecture, environment, etc.
- Experience 3 years leading and managing others
- Candidate must have 5 years of business experience in a systems development and implementation role and have a track record of successful implementations with increasing project scopes.
- Candidate must be well organized and capable of handling numerous priorities.
- Additional 5+ years of general IT experience, preferably in a business-facing role
- Demonstrated ability to develop and implement customer-focused processes & procedures
- Excellent people skills with ability to develop and maintain professional relationships
- Proficient in MS Office Excel, PowerPoint, and Projects
Preferred Qualifications
- SAP Certification strongly preferred, but not required.
- BASIS certification or specialty certification
- Formal SAP Basis Administration training and certification.
- Experience in managing Windows , RHEL operating systems.
- Experience in the Manufacturing -Consumer Products industry.
