Senior Systems Engineer

Job Title:

Required Position: Total - (2 in Chennai)

Roles & Responsibilities

Sr. System Engineer- Minimum 5-8 years

• configure, troubleshoot, and maintain systems within Windows, Azure, AWS, and Office 365 environments.
• Implement, manage, and troubleshoot virtualization technologies such as VMware, Hyper-V.
• Design and implement server backup solutions (e.g., Symantec, Arcserve, Veeam) and ensure their ongoing maintenance.
• Manage and support Windows Server infrastructures, specifically focusing on Active Directory (AD), Exchange, DNS, and print servers.
• Perform design, maintenance, and support for Microsoft AD/Exchange infrastructure, including performance, capacity, and recovery technologies.
• Conduct system analysis and troubleshooting for interoperability of diverse technologies such as Exchange, Active Directory, and others.
• Utilize ITIL best practices for configuration, change management, and release management.
• Oversee infrastructure management, including capacity planning, performance management, and security.
• Diagnose and troubleshoot basic firewall and router functions.
• Manage system firmware for infrastructure services (e.g., VCenter, ESXi hosts).
• Lead business continuity and disaster recovery strategies utilizing LAN and WAN techniques.
• Support and maintain systems running Windows Server 2019, Linux, and ESX environments.
• Manage patching schedules, patching records, and follow-up, including VA scanning.

Other responsibilities include:

• Backup review and verification.
• Bi-weekly user access review and management.
• Hardware validity and lifecycle management.
• Basic security settings review in line with CIS standards.
• Routine system health checks.
• User management reviews (AD user accounts, GPO, CNAME records).
• Infra application management post go-live (e.g., VCenter, CyberArk, Veeam, WSUS, Trendmicro/Symantec replacement, MSSP).
• Manage router SMS gateway services and contact lists.