Senior Style Associate- ONG - M M Road

Customer Focus

• Build and maintain strong customer relationships by
  

understanding their preferences and providing tailored
solutions.

• Address issues professionally and ensure customer needs are
  

met.

• Gather customer feedback to improve products and services
  

while addressing any concerns promptly.

Sales Mastery

• Responsible for achieving store sales targets.
• Drive solution-based sales by understanding customer needs
  

and offering relevant products and services.

• Focus on selling higher-value products to increase the
  

average transaction value.

• Use upselling and cross-selling techniques to enhance
  

customer engagement and meet sales targets.

• Demonstrate negotiation and objection-handling to convert
  

prospects into loyal customers.
Flexibility and Change Management

• Adapt to changing customer needs and share product and
  

customer insight with the team.

• Demonstrate problem-solving skills to address challenges and
  

manage resistance effectively.

• Show learning agility by quickly adopting new processes or
  

strategies to improve sales and service.

Decision-Making

• Utilize analytical thinking to make sound operational decisions.
• Independently manage store operations in the absence of the
  

Store Manager, ensuring smooth functioning.

Requirements

Customer Focus

• Build and maintain strong customer relationships by
  

understanding their preferences and providing tailored
solutions.

• Address issues professionally and ensure customer needs are
  

met.

• Gather customer feedback to improve products and services
  

while addressing any concerns promptly.
Sales Mastery

• Responsible for achieving store sales targets.
• Drive solution-based sales by understanding customer needs
  

and offering relevant products and services.

• Focus on selling higher-value products to increase the
  

average transaction value.

• Use upselling and cross-selling techniques to enhance
  

customer engagement and meet sales targets.

• Demonstrate negotiation and objection-handling to convert
  

prospects into loyal customers.
Flexibility and Change Management

• Adapt to changing customer needs and share product and
  

customer insight with the team.

• Demonstrate problem-solving skills to address challenges and
  

manage resistance effectively.

• Show learning agility by quickly adopting new processes or
  

strategies to improve sales and service.
Decision-Making

• Utilize analytical thinking to make sound operational decisions.
• Independently manage store operations in the absence of the
  

Store Manager, ensuring smooth functioning.

Benefits

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