SENIOR STEWARD FOR RESTAURANT

Company Description

The PAL Heights Group of Hotels owns two prominent properties in Bhubaneswar - Pal Heights and Pal Heights Mantra. Pal Heights is a luxury 4-star hotel located in the city center, adjacent to a shopping mall, making it an ideal choice for guests. Pal Heights Mantra, set along a busy highway and lush greenery, is a modern hotel that offers a blend of luxury and comfort. Both properties feature a variety of rooms, banquets, dining outlets, coffee shops, bars, gyms, spas, swimming pools, and nightclubs. They are perfect for business stays, honeymoons, vacations, weddings, or conferences.

Role Description

This is an on-site full-time role for a Senior Steward located in Bhubaneswar. The Senior Steward will oversee the daily operations of food and beverage services, ensuring excellent customer service and satisfaction. Responsibilities include managing and training staff, maintaining cleanliness and hygiene standards, and coordinating with the kitchen team to ensure timely and quality service. The role demands a proactive approach to handling guest feedback and improving service standards.

Qualifications

• Customer Service and excellent Communication skills
• Food & Beverage and Food Service knowledge
• Experience in Training staff
• Ability to work efficiently in a fast-paced environment
• Attention to detail and strong organizational skills
• Previous experience in the hospitality industry is a must.
• Flexibility to work in different shifts, including weekends and holidays
• hotel management is a must.