SENIOR STEWARD FOR RESTAURANT

As a Senior Steward at PAL Heights Group of Hotels in Bhubaneswar, you will be responsible for overseeing the daily operations of food and beverage services to ensure excellent customer service and satisfaction. Your role will involve managing and training staff, maintaining cleanliness and hygiene standards, and coordinating with the kitchen team to deliver timely and quality service. It is essential to have a proactive approach in handling guest feedback and improving service standards. Key Responsibilities: - Oversee daily operations of food and beverage services - Manage and train staff to deliver exceptional customer service - Maintain cleanliness and hygiene standards in the dining area - Coordinate with the kitchen team for timely and quality service - Handle guest feedback proactively to enhance service standards Qualifications: - Customer service and excellent communication skills - Knowledge of food & beverage and food service - Experience in training staff - Ability to work efficiently in a fast-paced environment - Attention to detail and strong organizational skills - Previous experience in the hospitality industry - Flexibility to work in different shifts, including weekends and holidays - Hotel management experience is a must Please note: The PAL Heights Group of Hotels owns two prominent properties in Bhubaneswar - Pal Heights and Pal Heights Mantra. Both properties offer a variety of amenities and services, catering to different guest preferences and occasions such as business stays, honeymoons, vacations, weddings, or conferences.,