Senior Staff Software Engineer- Engineering Escalations

6 - 9 years

15 - 20 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

As a

Senior Staff Software Engineer - Escalations,

you will be responsible for fixing product bugs and delivering code changes to the Production part of product reliability, resiliency, stability & sustenance for all Druva SaaS Customers.
This role will require excellent communication skills as you will collaborate with Product Management, CloudOps, Development & Customer-Facing Teams to refine requirements, product architects to propose architectural changes, and other product owners to drive features for usability / supportability / quality.

Key Skills:

  • 6 -9 years of experience in a combination of Development and Sustenance roles.
  • Extensive hands-on experience in Go/Python/C/C++ on Unix/Linux or Windows platform
  • Excellent programming skills along with Data structures, Algorithms, and Design Concepts
  • Strong problem-solving skills and demonstrated ability to articulate and present technical solutions.
  • Strong interpersonal and communication skills, both written and verbal, with the ability to develop and maintain working relationships at all levels, both with customers and internal stakeholders.
  • Experience in enterprise software, deep knowledge of software development including threading, network, and disk IO, data transformations, data integrity, systems management, systems administration, and monitoring.

Desirable Skills:

  • Exposure to specific technologies around Office 365 / VMWare / HyperV / Nutanix / Oracle / MSSQL
  • 4+ years of software development experience in C/C++/ Python/Golang
  • Experience in the development of complex, scale-out, distributed systems based on Service Oriented Architecture/Micro services
  • Experience in Cloud Technologies (preferably AWS)
  • Knowledge of the Backup or Storage domain will be an advantage.

Role and Responsibilities:

  • Suggest and propose solutions to complex design problems for respective technology/workload.
  • Fix Product Bugs and deliver code changes to Production.
  • Work closely with the Sales/Tech Support/Customer Success/Professional Services team assisting them on their POCs and Implementation Projects.
  • Own and drive the Cloud Production issues for investigation and RCA, delivering a solution and working with the extended development teams.
  • Drive validation of future releases in a staging environment for customer use cases, a gatekeeper for product release and quality assurance.
  • Partner with respective scrum teams and Product Management for feature design & product improvements.
  • Ensure communication flows well cross-functionally for product updates and known issues.

Qualification

B.Tech/B.E/M.E/M.Tech (IT or Computer Science) or equivalent

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Druva Inc. logo
Druva Inc.

Software Development

Santa Clara California

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