Senior Software Engineer (Java, Javascript, LLM)

Come join the innovative Build Agent team within the App Engine organization. Our mission is to empower ServiceNow customers to rapidly create custom applications by leveraging the power of AI agents, large language models (LLMs), and advanced machine learning techniques. We are a dynamic team focused on pushing the boundaries of whats possible with AI on the ServiceNow platform, enabling our business customers to build transformative applications that power their day-to-day operations.

What you get to do in this role:

• As a Senior Software Engineer, you will play a pivotal role in shaping the future of AI-driven application development at ServiceNow. You will:
• Design, develop, and deploy high-quality, scalable, and performant AI Agentic applications on the ServiceNow platform.
• Drive architectural decisions to ensure our software is fast, scalable, and robust, setting the technical direction for key initiatives within the team.
• Collaborate closely with product managers, researchers, and other engineers to translate complex AI concepts into practical, customer-facing solutions.
• Contribute hands-on to the full development lifecycle, from ideation and prototyping to implementation, testing, and operational support.
• Stay abreast of the latest developments in AI, machine learning, and LLMs, actively exploring and integrating new technologies to enhance our platform capabilities.
• Ensure the adoption of best practices for software development, code quality, and system reliability.

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automat