Senior Site Reliability Engineer

Caring. Connecting. Growing together.

Primary Responsibilities:

• Responsible for the availability, performance, monitoring and Infra Provisioning for the Platform which comprises of Cloud infrastructure and On Prem technologies
• Closely partner with Engineering and Technical Support teams to drive resolution of critical issues
• Publish and implement operational standards for all Cloud infrastructure and services
• Handling incident, change and problem management
• Working on issues related to Platform data discrepancies
• Help with provisioning of Infrastructure using Terraform
• Enhancing Platform Observability Dashboards
• Closely partnering with Development Teams and help address Platform related roadblocks
• Conduct post-mortem after a production issues.
• React to production deficiencies by continuously implementing automation, self-healing, and real-time monitoring to production systems
• Work with Docker, Kubernetes, Azure cloud, Prometheus, Grafana, Java, Python and many other modern SaaS technologies
• Participate in projects involving people of many different disciplines: Engineering, Cloud, Networking, CI/CD, Project management, Monitoring, alerting etc.
• Stay informed of new technologies and Innovate
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's or advanced Degree in a related technical field
• 2+ years IT Experience
• 2+ years DevOps Experience
• 1+ years experience on Infrastructure as Code (Terraform/Ansible/Chef/Puppet)
• 1+ years experience on Docker and Container Orchestration (Kubernetes/OpenShift)
• 1+ years experience on DevOps and CI/CD tools such as Git, Jenkins
• 1+ years experience on Kafka Support
• 1+ years experience on Monitoring tools and technologies (Splunk, Dynatrace, new relic)
• Solid hands on experience with Graphql API's and CICD