Senior ServiceNow Consultant

NTT DATA is seeking a Senior ServiceNow Consultant to join the team in Bangalore, Karntaka (IN-KA), India (IN). As a Technical Consultant, you will be responsible for the implementation and integration of ServiceNow modules such as ITSM, ITOM, Integrations, CMDB, and more. The ideal candidate will have hands-on experience in configuring and customizing ServiceNow solutions to meet client requirements. Key Responsibilities: - Assist in designing and implementing ServiceNow modules like ITSM, ITOM, Integrations, and CMDB. - Hands-on experience with ServiceNow Platform Upgrades and Cloning. - Work closely with clients and stakeholders to understand their needs and provide technical guidance. - Develop and configure ServiceNow components including workflows, scripts, and integrations. - Conduct testing and validation of ServiceNow solutions to ensure they align with business requirements. - Troubleshoot and resolve issues related to ServiceNow modules, offering timely support to clients. - Create and maintain technical documentation for ServiceNow solutions. - Collaborate with cross-functional teams to ensure seamless integration and data flow. - Stay updated with ServiceNow updates and best practices. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Minimum 5 years of IT experience, with at least 3 years in a technical consulting role. - Hands-on experience with ServiceNow modules (ITSM, ITOM, CMDB) and integration technologies (REST, SOAP, APIs). - Strong problem-solving and troubleshooting skills. - Excellent communication and client-facing skills. - ServiceNow Certified System Administrator (CSA) or similar certification is a plus. Preferred Skills: - Proficiency in scripting languages like JavaScript, Python. - Knowledge of ITIL and ITSM processes. - Familiarity with Agile and DevOps methodologies. NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. With diverse experts in over 50 countries and a robust partner ecosystem, services include business and technology consulting, data and artificial intelligence, industry solutions, as well as development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure globally, investing over $3.6 billion annually in R&D to support organizations and society in confidently moving into the digital future. Visit us at us.nttdata.com.,