Job
Description
As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter.As the worlds leading provider of intelligent information, we want your unique perspective to create the solutions that advance our businessand your career. Our Service Management function is transforming into a truly global, data and standards-driven organization, employing best-in-class tools and practices across all disciplines of Technology Operations.About the Role:
In this opportunity as Senior Service Reliability Engineer - Global Command Center, you will:
Run the production environment by monitoring availability and taking a holistic view of system health.
Build software and systems to manage platform infrastructure and applications
Improve reliability, quality, and time-to-market of our suite of software solutions
Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve .
Provide primary operational support and engineering for multiple large distributed software applications.
About You:
You're fit for the role of Senior Service Reliability Engineer - Global Command Center, if your background includes
6 - 10 years of experience.
Good understanding of Unix/Linux, Windows administration
Experience in working on any public cloud like AWS, Azure
Proficiency in the following general areasJava (Java 1.7/Java 1.8), Javascript, Python, Jenkins, MSTFS/ADO and/or Github experience providing technical support to Enterprise networks.
Good understanding of database technologies
Programming/Scripting languages such as Python, Perl,Powershell, Java / J2EE.
Experience working with logging tools (ex- Logstash and/or Kibana) and monitoring tools like Datadog Security.
Hands on experience in implementing an DevOps pipeline using Jenkins and the AWS CI / CD tool sets.
A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.
#LI-VGA1 Whats in it For You
Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.