Position Title:
Department:
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Work Location:
Position Overview:
The Quality Analyst III is a senior-level role responsible for leading quality assurance efforts within IT product development. This position involves advanced testing methodologies, mentoring junior team members, and ensuring the highest standards of product quality. The Quality Analyst III will handle complex testing scenarios, drive process improvements, and collaborate closely with development and product teams to ensure comprehensive testing coverage and successful product releases.
Essential Duties and Responsibilities:
1. Advanced Test Planning and Execution:
- Develop and execute complex test plans, cases, and scripts for large-scale and intricate IT projects.
- Lead testing efforts for multiple projects simultaneously, ensuring alignment with project goals and timelines.
- Utilize both manual and automated testing approaches to thoroughly evaluate product functionality and performance.
2. Defect Management and Resolution:
- Identify, document, and manage high-priority defects and issues.
- Collaborate with development teams to diagnose, reproduce, and resolve complex defects.
- Conduct regression testing to ensure fixes do not introduce new issues.
3. Test Automation and Tools:
- Design and develop advanced test automation frameworks and scripts to enhance testing efficiency and coverage.
- Evaluate and integrate new testing tools and technologies to improve automation processes and overall quality assurance practices.
4. Requirement Analysis and Test Design:
- Engage in detailed analysis of product requirements and specifications to ensure comprehensive test coverage.
- Provide feedback on requirements to address potential gaps or ambiguities and enhance testability.
5. Process Improvement and Leadership:
- Identify and implement process improvements to enhance testing efficiency and effectiveness.
- Lead initiatives to streamline testing processes and develop best practices.
- Mentor and provide guidance to junior QA team members, sharing knowledge and expertise to elevate the team's capabilities.
6. Documentation and Reporting:
- Maintain detailed and accurate documentation for test plans, cases, and defect reports.
- Generate and present comprehensive test reports and metrics to stakeholders, highlighting key findings and recommendations.
- Ensure documentation aligns with project requirements and industry standards.
7. Collaboration and Communication:
- Work closely with cross-functional teams, including development, product management, and business analysts, to ensure alignment on testing objectives and requirements.
- Facilitate communication between stakeholders to address issues and provide updates on testing progress.
8. Project Support and Risk Management:
- Provide support for critical project milestones and manage testing risks and issues effectively.
- Participate in project planning and status meetings, offering insights and recommendations on testing-related matters.
Supervisory Responsibilities:
- No direct supervisory responsibilities but may mentor and lead by example to junior QA team members.
Qualifications:
Education/Experience:
- Education: Bachelors degree in Computer Science, Information Technology, or a related field; relevant certifications (e.g., ISTQB Advanced Level) are desirable.
- Experience: 6+ years of experience in quality assurance or software testing, with a proven track record in IT product development and advanced testing scenarios.
Skills:
- Extensive knowledge of software testing methodologies, tools, and best practices.
- Proficiency in both manual and automated testing techniques and tools.
- Strong analytical and problem-solving skills with a focus on detail and accuracy.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
- Experience with test automation frameworks, scripting languages, and integration tools.
Language Ability:
- Exceptional verbal and written communication skills.
- Ability to articulate complex technical issues and solutions clearly to various stakeholders.
- Skilled in creating detailed documentation, including test plans, cases, and defect reports.
Math Ability:
- Competent in analyzing and interpreting testing data, including defect metrics and performance indicators.
- Ability to use statistical methods to derive insights from testing results and support data-driven decision-making.
Reasoning Ability:
- Strong analytical and critical thinking skills.
- Ability to diagnose and resolve complex software issues and identify areas for process improvement.
- Capability to develop and implement strategic testing plans that align with overall business objectives.
Certificates and Licenses:
- ISTQB Advanced Level or equivalent certification is desirable.
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office or remote setting.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- A typical, climate-controlled office environment exists. The worker is not substantially exposed to adverse environmental conditions.
ISM and Privacy Statement:
- Customer Data Protection: Ensure that customer data is processed in a manner consistent with privacy regulations, obtaining consent where required.
- Third-Party Privacy Compliance: Oversee the sharing of customer information with third parties, ensuring that data is shared in accordance with privacy laws and the companys privacy policy.
