Senior Program Manager

Sr. Project Manager JD:

• Planning and execution of the scope within the overall Dynamics 365 project plan
• Managing resources with business owners to deliver tasks on time and within budget
• Organizing internal reviews to track and control progress against project milestones, identifying issues that need to be addressed, and taking escalation action when necessary
• Reporting business progress to the Program Director and maintaining the project plan
• Daily exchange with collaborators at all levels within the business and core team to drive the project
• Co-ordinating the attendance of participants in organized working groups, such as scenario testing and training
• Managing the Communication Plan and escalating any issues or concerns in a timely manner to business and project leaders
• Interfacing daily with Process Owners and Subject Matter Experts to co-ordinate project activities and address issues as they occur
• Overseeing progress on data cleansing and migration activities for all business functions
• Co-ordinating overall testing plans and preparation of test scripts with Core Team support (unit & scenario testing, end-to-end testing, user acceptance testing)
• Co-ordinating user role allocations and authorizations with IT
• Ensuring adequate training material is prepared by process owners in a timely manner
• Managing the business training log for end-users, including user feedback and auditing
• Providing coaching and training to team members to help them perform their project tasks
• Ensuring that all project tasks are documented accordingly
• Preparing project reports for monthly communication
• Preparing feedback for the next implementation (Lessons Learnt, QA docs, etc.)
• Creating and maintaining a detailed project Gannt chart
• Assessing and monitoring resources availability
• Other duties as assigned